§
问候、接待客人并协助做好入住登记。Meets and greets all guests
and assists with registrations.§
确保严格的房卡管理制度。Ensure the strict control of
room keys.§
确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。Ensures that all company
minimum brand standards have been implemented, and that optional brand
standards have been implemented where appropriate.§
根据顾客意见调查结果,确保所有改进措施贯彻执行。Responds to the results of
the Hysat and ensures that the relevant changes are
implemented.§
为散客准备欢迎卡及房卡。Prepares welcome cards and
keys for arrival FIT guests.§
熟悉宜兴的酒店及旅游信息。Ensure accurate knowledge of
hotels and the tourism in Yixing.§
以协助和灵活的态度与其他员工密切合作,关注酒店的整体成功和客人的满意度。Work closely with other
Front Office personnel in a supportive and flexible manner, focusing on the
overall success of the hotel and the satisfaction of hotel guests.§
坚持发扬“群策群力”的精神。Supports and embraces the
spirit of “We work through Teams”.§
确定客人抵达和离店的详情,并安排车辆接送、行李搬运及其他服务要求。
Verifies arrival and
departure details and arranges luggage handling and transportation and other
services requested by guests.
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宜兴雅达溪山酒店作为凯悦臻选品牌系列的新作,坐落于宜兴阳羡溪山,是雅达集团与凯悦酒店集团继乌镇阿丽拉酒店之后的再一次携手合作,旨在打造了一个“行止山水间”的品牌故事,让酒店成为山水与人文的交汇点,成为江南对话世界的窗口。酒店拥有102间客房,2个餐厅,600平米的会议宴会空间,充分融入江南文化元素,以雅致朴素的风格,营造温馨舒适的空间氛围,让人于动静行止之间,开启与自然人文的持续对话,展开一场心灵的远游。