§
确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。Ensures
that all company minimum brand standards have been implemented, and that
optional brand standards have been implemented where appropriate.§
确保将所有客人意见转达给行李部领班,以便继续跟进Ensures
guest comments are channelled to Team Leader - Bell Desk for follow up.§
确认预抵和离店的详细信息,并提供行李和运输以及客人的要求的其他服务。Verifies
arrival and departure details and arranges luggage handling and transportation
and other services requested by guests.§
安排运送和拿取由礼宾部所分配的行李。Delivers
and picks up guest baggage as assigned by Concierge.§
维护并清洁行李部的所有设备,保持专业形象。Maintains
and cleans all equipment at Bell Desk to maintain a professional image.§
根据摆放标准储放行李。Store
guest luggage according to standard.§
引导散客至前台登记入住,同时为客人搬运行李。Direct
arrival guests to the check in area whilst offering to handle any luggage the
guest happens to be carrying.§
为住店客人和来访者指引酒店的设施位置。Direct
guests and visitors to any of the Hotel’s facilities area.§
高效准确运送客人的行李。Transport
guest’s luggage to their room in an efficient manner.§
引领客人到房间,介绍酒店和房间内的设施。Escort
guests to their rooms, explaining all in house and room facilities.§
随时准备为客人开关车门。Assists
to open and close car doors for guests whenever the opportunity arises.§
为所有抵达和离店的客人装卸行李。Loads
/ unloads guest’s luggage for arriving and departing guests.§
确保车牌号码和车型都记录在行李牌上,以供参考。Ensures
vehicle's license number, type are logged down on the luggage tags for future
reference.§
协助所有客人储放行李并确保遵守保存,储放,安全的程序。
Assists
all guests with luggage storage, ensuring the proper handling, storage,
security and procedures are followed.
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宜兴雅达溪山酒店作为凯悦臻选品牌系列的新作,坐落于宜兴阳羡溪山,是雅达集团与凯悦酒店集团继乌镇阿丽拉酒店之后的再一次携手合作,旨在打造了一个“行止山水间”的品牌故事,让酒店成为山水与人文的交汇点,成为江南对话世界的窗口。酒店拥有102间客房,2个餐厅,600平米的会议宴会空间,充分融入江南文化元素,以雅致朴素的风格,营造温馨舒适的空间氛围,让人于动静行止之间,开启与自然人文的持续对话,展开一场心灵的远游。