• 五险一金
• 节日礼物
• 岗位晋升
• 技能培训
• 包吃包住
• 午餐补贴

·       
Conducts shift briefings to ensure hotel
activities and operational requirements are known 
·       
Supervise Front Desk operations during assigned
shift including:
o   
Maintenance of guest information
o   
Maintenance of information about local events
o   
Compile occupancy statistics
o   
Supervise the use of he public address system
o   
Supervise group bookings
o   
Assisting with serious complaints
·       
Supervise cashiering activities during shift
including:
o   
Cash handling and banking procedure
o   
Dealing with irregular payments
o   
Instructing staff in credit policies and
facilities
o   
Instructing staff in cash security procedures
o   
Carry out debtor control
o   
Prepare reports
o   
Supervise the cashiering system
·       
Greets all guests at
all times in a friendly and helpful manner and attempts to learn and use
guest’s name at every opportunity  
·       
Registers and rooms
all arrivals according to established procedures
·       
Maintains intimate
knowledge of departmental standards and procedures and ensuring its
implementation
·       
Ensuring all data of
check in, check out and room change are entered completely into the hotel
systems in accordance with reservation
·       
Conduct cashier
float inspection and ensures accurate daily report of all money received
·       
Cashes hotel guest’s
personal and travelers checks and assists with currency exchange and ensure the
accuracy of these activities
·       
Responsible and
attends to guest’s request of using the service of safety box at all times and
maintain the accurate record 
·       
Knowledgeable of
all special promotion procedures, for programs such as; Seasonal Packages and Intercontinental
Hotels Group Loyalty programs.
·       
Attends to guest’s
complaints, inquiries and requests, referees problems to Guest Service Manager/Reception
Manager if he/she unable to assist
·       
Is familiar with
other Intercontinental Hotels and Resorts so that guest indicating any next
destination on the registration card can be “sold” an onward booking to another
InterContinental Hotels
·       
Does everything
possible to ensure that the guests depart the hotel with a positive impression
of hotel service
·       
Performs the audit
balances and prepares all works for audit in an orderly fashion
·       
Maintains
comprehensive knowledge of standard reservation procedures including correct
forms to use, how to read telex, e-mail, messages, and how to interpret
availability sources within the reservation systems
·       
Maintains exemplary
deportment standards of behavior and appearance and attitude as expected in a
ICHG Brand 
·       
Takes personal
interest and pride to ensure that the front desk work area is kept clean and in
an orderly state al all times
·       
Endeavors to
maintain the high standards of the hotel with particular regard to the
importance of ICHG Loyalty Program member and other VIP’s and with reference to
hotel and to be a health or safety hazard
·       
Establishes and
maintains effective employee relations


































































·       
Performs related
duties and special projects as assigned

昆山时代皇冠假日酒店位于前进东路333号，毗邻昆山时代大厦（昆山经开区管委会办公大楼）， 美丽的夏驾河从中蜿蜒穿过。 酒店交通便利，步行至地铁11号线夏驾河公园站仅需5分钟， 开车至上海虹桥国际机场仅需30分钟。酒店配备532间设计新颖的客房及套房为您提供皇冠假日水准的舒适享受；酒店配备超过5500平米的宴会、会议场地，三层无柱“时代大宴会厅”面积超过3300平方米，可以承办各种类型的大型商务活动，也是高档鸡尾酒会、中西式婚宴、各种小型会议的理想选择。皇冠会议总监及其团队一站式的专业服务，将确保您每个会议及活动的圆满成功。酒店拥有3个风格迥异的餐厅，无论是本土客人还是国外来宾，无需远行，即可在这里享用世界各地品种繁多的美食佳酿。在繁忙的工作和商务活动之余，客人可以体验我们的酒吧、健身中心、室内恒温泳池等休闲娱乐设施。昆山时代皇冠假日酒店全新层次的殷勤招待和完善服务，为您呈现无数精彩视角。不管是工作、娱乐、休憩、放松，都为您的昆山行提供超凡体验。酒店目前正在筹备阶段，计划于2024年9月份开业，期待有职业梦想的人才加入。