• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住

FINANCIAL RETURNS财务回报

Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise guest satisfaction
对酒店的主要目标行业有深入的了解和了解，确保产品和服务领先于竞争对手，最大限度地提高客人的满意度

Provide creative input into Meetings Product Development to maintain a point of differentiation by developing innovative product and revenue opportunities
为会议产品开发提供创造性的投入，通过开发创新产品和收入机会来保持差异化

Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of guest experience
确保及时跟进和发展与客户和利益相关者的战略关系，以获得最高水平的客户体验

Contribute actively to the compilation of annual business plan and strategic sales & marketing plans
积极参与年度业务计划和战略营销计划的编制

Conduct and/or assist the sales team with customer negotiations 
指导和/或协助销售团队进行客户谈判

Ensure timely delivery of Master Invoice to customers and help with facilitating payment
确保主发票及时送达客户，并帮助客户付款

Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue
参与制定部门年度经营预算和财务计划。监控预算并提高产品和服务的销售，同时减少浪费以增加收入

Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
在批准的部门预订指引范围内，协商餐饮价格、功能空间和酒店服务

PEOPLE 团队

Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members
指导日常会议/会议活动，计划和分配工作，为团队成员建立绩效和发展目标

Provide effective leadership to events teams, including the ability to direct activities according to the relevant detailed SOPs
为活动团队提供有效的领导，包括根据相关的详细sop指导活动的能力

Enhance team performance through effective communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Develop and sustain effective relationships with clients, maximizing satisfaction and on-sell opportunities
通过与其他部门的有效沟通和协调，提高团队绩效。根据客人数量确保合适的人员配备。与客户建立并保持有效的关系，最大限度地提高客户满意度和销售机会

Communicate to his/her superior any issues encountered and other relevant information
与他/她的上级沟通遇到的任何问题和其他相关信息

Organize training sessions, daily briefings and other meetings as required; ensure staff has the tools, training and equipment to carry out job duties
将遇到的任何问题和其他相关信息传达给他/她的上级。确保员工有执行工作职责的工具、培训和设备

Conduct periodic formal reviews with the Meetings Events Team on their targets and goals
与会议活动团队一起对他们的目标和目标进行定期的正式回顾

Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team
根据洲际酒店集团的标准和品牌标准，进行年度绩效评估，制定关键绩效目标和个人发展计划

Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies
根据酒店或公司的规章制度和政策，建议和/或发起薪资、纪律或其他人事/人力资源相关的行动

Act as escalation point for clients and members of Meetings Events Team and provide resolution to issues 
为客户和会议活动团队成员提供升级点，并为问题提供解决方案

GUEST EXPERIENCE 宾客体验

Process customer inquiries in accordance to specified service standards
按照指定的服务标准处理客户咨询

Develop and deliver relevant documentation to the customer (e.g. loyalty programmes, area attractions, restaurants, facility information)
开发并向客户交付相关文件(如忠诚度计划、区域景点、餐厅、设施信息)

Assign appropriate designated Event personnel based on the event requirement
根据活动需求分配合适的指定活动人员

In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
在活动前的规划过程中，咨询会议策划者，确定最佳的会议室配置，会议/休息流程的建议，菜单规划，餐饮协调，餐桌安排，装饰选择等，以提高会议效率和生产力

Analyze and action against client satisfaction surveys to improve services and identify further business opportunities
针对客户满意度调查进行分析和行动，以改善服务并发现更多的商业机会

RESPONSIBLE BUSINESS 企业责任

Develop awareness and reputation of the hotel and the brand in the local community 
提高酒店和品牌在当地社区的知名度和声誉

Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment
协调安全措施，确保会议顺利进行，尽量减少干扰或问题。指导和建议客户选择可能减少浪费、节约能源和对环境影响最小的会议方案和备选方案
 
Perform other duties as assigned.
完成分配的其他任务

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