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FINANCIAL RETURNS 财务回报
·Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
根据洲际酒店集团业务发展标准操作流程,验证所分配客户的潜力,并制定客户计划。
·Develop the assigned portfolio to meet set goals and maximise profitability
开发指定的投资组合,以满足设定的目标和最大化的盈利能力
·Gather information on current and prospective clients / contacts to generate incremental business
收集当前和潜在客户/联系人的信息,以产生增量业务
·Maintain effective control of sales expenses
保持对销售费用的有效控制
PEOPLE 团队
·Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
使用客户互动和公开可用的工具来监控竞争对手的活动,因为它涉及到酒店和客户组合,并根据酒店流程与关键利益相关者共享相关信息
·Provide feedback to management on changing market conditions, including competition and market trends
向管理层提供市场情况的反馈,包括竞争和市场趋势
·Involve Director of Sales where appropriate on sales calls and sales meetings
适当时让销售总监参与销售电话和销售会议
·Communicate to his/her superior any issues encountered and other relevant information
与他/她的上级沟通遇到的任何问题和其他相关信息
·Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
根据需要参加和参与培训、每日简报和其他会议
·Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
在适当的情况下,监督、管理和培训业务开发主管和业务开发协调员,使其履行职责
·Where applicable, act as escalation point for clients and members of the Business Development Team when issues are not solved at a proper level
在适当的情况下,当问题没有在适当的级别得到解决时,作为客户和业务开发团队成员的上报点
GUEST EXPERIENCE 宾客体验
·Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
在自己的客户组合中建立关系网,与关键决策者和其他相关人员建立关系
·Conduct client meetings as well as planning and coordinating site introduction tours and inspections
组织客户会议,规划和协调现场介绍和检查
·Handle and manage clients’ queries or issues
处理和管理客户的查询或问题
·Be proactive and responsible for the follow up of new sales leads to enhance guest experience
积极主动地跟进新的销售线索,提高客户体验
·Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
开发并保持与业务生成器(会展策划师;旅行社;等等)
RESPONSIBLE BUSINESS 企业责任
·Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
确保所提供的销售系统中所有相关活动的准确记录(i.e, Delphi, Opera; etc),以供日后参考及管制之用
·Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
更新账户和联系人资料,附加账户计划,确保行动的“实时”信息
·Develop awareness and reputation of the hotel and the brand in the local community
提高酒店和品牌在当地社区的知名度和声誉.
·Perform other duties as assigned
完成分配的其他任务.
华邑®酒店及度假村是洲际酒店集团为全球华人和喜欢中国文化的宾客悉心打造的国际高端酒店品牌,“华邑”二字意味着中华有识之士及各界菁英相聚于此,热忱发扬以“食”与“聚”为核心的中华待客之道的艺术,为宾客提供沉浸式的中国文化体验,将中华美学与文化传承生活化。假日®酒店则让全球各地数以百万计的游客在旅行中发现欢乐,我们希望微笑无处不在,无论是从友好的工作人员抑或是宽敞舒适的沙发,细节处处都在表现真诚的欢迎。在酒店全新一代设计中,经典舒适的基调上更添 “活力”元素,“温馨明亮”的设计风格营造出亲切友好、温馨自在的氛围,随时随刻为客人带来家一般的归属感,令他们的每次入住都安心放松。 西部(重庆)科学城科学会堂位于科学城核心区域,是重庆市及西部(重庆)科学城落实成渝地区双城经济圈建设国家战略、服务国家创新需要的市级重点建设项目,是建设西部(重庆)科学城的标志性、引领性工程与城市名片,未来将成为高能级国际峰会、高端商务会议、创新论坛、产业论坛及国际知名科技文化讲坛的举办地。 重庆科学会堂华邑酒店和重庆科学会堂假日酒店以服务科学会堂为原则,主楼采用“筑楼以成山,退台而造景”的设计理念,与科学会堂外倾形体形成呼应,结合露台打造高品质套房空间,立面元素以“竹节”为源,象征高风亮节;宴会会议中心源自重庆山石堆叠的自然形态,立面取自“古折扇”,演绎古典美感。 两家酒店共拥有超过700间华邑和假日双品牌新一代客房和公寓,宴会会议中心共分为两层,总面积约5300㎡,其中包含超过1000 平方米无柱式大宴会厅及各类可拆分多功能会议室,适合举办各类宴会会议和婚宴。酒店功能设计涵盖举茗邑、大堂吧、全日餐厅、中餐厅、健身房、空中泳池、行政酒廊等设施设备,为更多的社会贤达提供优质的现代旅居体验以及一站式会议服务体验,并通过舒适优雅、体贴入微的服务满足宾客需求。