岗位职责:
1. 熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释;
2. 可以根据客人不同的国籍推荐菜单上的食品;
3. 熟悉所有餐厅及饭店其他部门的营业时间;
4. 遵守服务程序,保证餐厅的各个区域都符合早餐,午餐及晚餐的服务标准。其中包括收银台的准备工作,及和厨师交流餐厅预定的详细情况;
5. 检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电确认预定;
6. 积极完成餐厅侍者及收银的工作,并主管所有客人的服务工作;
7. 以积极的态度为客人服务,协助各种合理要求,并对餐厅其他员工进行客人需求的培训;
8. 了解整个餐饮部的食品、饮料,工资成本及其他杂项成本的预算;
9. 在服务过程中确保严格遵守卫生及安全守则。
岗位要求:
1. 有较好的服务精神和沟通技巧;
2. 具有解决问题和培训的能力;
3. 酒店管理,餐饮或相关专业的大专学历优先。
Conveniently located atzhiyinhuAvenue,Caidian District and 50 20km from Wuhan_Tianhe International Airport WuchangRailway Station, we are close to attractions like Houguan Lake National WetlandPark, Wuhan Flower Bohui and Aeon Shopping Plaza /Wanda Shopping Plaza. Traveleasily to other parts of the city with the nearby Wenling Subway Station Beijing-HongKong-Macau Expressway Zhiyinhu Avenue orreadily available taxis in the neighborhood.Holiday Inn Wuhan Houguan Lakeguestroomsall feature both firm and soft pillows to ensure you a good night’s sleep andhigh-speed internet access to keep you connected. Workout in our modern Fitness Center, indulge your appetite in ourmaster chef’s finest creations at restaurant or in our all-day dining cafename. Treat yourself to an afternoon tea or evening cocktail at Lobby Bar.Families can also take advantage of BOOMi Family Room pacakges and “Kids eat,stay and play” program We assure you oursignature branded service: Making guests smile.Host your events in our 4meeting roomsincluding our grand ballroom which seats 400guests comfortably. Holiday Inn Wuhan HouguanLakebanquets team can also customize our facilities to suit your event’s needs,whether it is a boardroom meeting, intimate champagne reception or grandwedding dinner.酒店地理位置优越,位于蔡甸区知音湖大道,距离武汉天河国际机场/武昌站50/20公里,我们临近的景点如后官湖国家湿地公园,武汉花博汇和永旺购物广场/万达购物广场。靠近酒店的文岭地铁站(在建)/京港澳高速/知音湖大道或是附近充足的出租车便于您前往城市的其它地区。武汉后官湖假日酒店的客房均配有软硬双枕,让您享受舒适睡眠;高速网络让您时刻保持连线。在酒店现代的健身中心健身,焕发身心活力,光顾餐厅,尽情品味厨艺大师的创意杰作,或是享用全日营业的咖啡厅的美味佳肴。何不在大堂吧以下午茶或是晚间鸡尾酒犒赏自己?童趣满满的布迷亲子房和“儿童食宿欢乐尽享”礼遇,为家庭客人带来更多惊喜。假日酒店标识性品牌服务定能让宾客在酒店宾至如归,笑由心生。在酒店包括大宴会厅在內的6间会议室中举办活动,我们的大宴会厅可轻松容400人。无论是董事会议,温馨的香槟招待酒会或是盛大的婚礼,武汉后官湖假日酒店的宴会团队还可以定制会议设施以满足您的活动的需求。