【岗位职责】
1、确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2、查看交班记录,了解上一班的移交事项,并负责处理。
3、熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。
4、熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。
5、熟练总台各项专业业务和技能,搞好对客服务。
6、熟练掌握店内外信息,提供准确的问讯服务。
7、负责为下榻酒店的宾客办理入住登记手续。
8、负责客房钥匙的管理和发放工作并严格遵守验证制度。
9、制作有关报表,为其它部门提供准确的接待信息。
【岗位要求】
1、大专以上文化程度,懂得英语。
2、性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。
3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4、相貌端正,身体健康。
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揭阳万豪酒店坐落于榕江新城核心地段,近赏榕江临水而居,遐观黄岐山依山纳翠。毗邻万达广场,距揭阳潮汕国际机场仅19公里,是商务出行和休闲旅游的理想之选。酒店拥有260间客房及套房,设计从潮汕文化中汲取灵感,岭南风情碧瓦朱甍,“潮”韵天成。满足休闲宾客对在地文化的探索需求。海内外宾客可前往具有潮汕风味的“万豪”中餐厅、中西融合的“贡厨”全日餐厅+酒廊,体验“潮”韵珍馐。1800㎡的可进车宴会厅及多功能会议室完善的商旅配套将成为揭阳豪华会务、宴会体验的不二之选。江景室内泳池及健身房,是自然与现代的完美交融,这里可遍赏江畔风光,焕新健康活力,亦是重塑揭阳生活方式的“潮”玩目的地。Introduction to Marriott Hotel JieyangNestled in the core of Rongjiang New Town, Marriott Hotel Jieyang offers breathtaking views of the Rongjiang River flowing by its side and the lush Huangqi Mountain in the distance. Adjacent to Wanda Plaza and just 19 kilometers from Jieyang Chaoshan International Airport, it is an ideal choice for both business travel and leisure tourism.The hotel features 260 guest rooms and suites, whose design draws inspiration from Chaoshan culture. With Lingnan-style architecture characterized by green tiles and red roofs, the space naturally emanates "Chaoshan charm," satisfying leisure guests' desire to explore local culture. Guests from home and abroad can savor authentic Chaoshan-style delicacies at Manho Chinese Restaurant, or enjoy East-meets-West culinary experiences at Goji All-Day Dining Restaurant & Lounge.The 1,800-square-meter drive-in ballroom and multifunctional conference rooms, complemented by comprehensive business facilities, make the hotel the ultimate choice for luxury conferences and banquets in Jieyang. The riverside indoor pool and fitness center embody a perfect blend of nature and modernity. Here, guests can enjoy panoramic views of the riverfront while refreshing their health and vitality, making it a trendy destination to redefine the lifestyle in Jieyang.微信号:191 2980 2395 (微信同号)邮箱:swajm-recruitment@marriott.comWeChat/Phone: 191 2980 2395 (Same as WeChat ID)Email: swajm-recruitment@marriott.com