• 五险一金
• 包吃包住
• 带薪年假
• 节日礼物
• 岗位晋升
• 员工生日礼物
• 管理规范
• 领导好
• 帅哥多
• 美女多

【岗位职责】  
1、负责接待宾客，提供专业的入住、退房及其他相关服务，确保宾客获得优质的住宿体验。  
2、协助处理宾客的咨询、投诉及特殊需求，及时协调相关部门解决问题。  
3、为宾客提供酒店设施、本地旅游及交通信息的介绍与推荐。  
4、协助翻译酒店相关文件、通知及宣传资料，确保信息准确传达。  
5、维护与宾客的良好沟通，建立长期客户关系，提升客户满意度。  
6、配合前台团队完成日常运营工作，包括但不限于登记、结算、房态管理等。  
7、参与酒店组织的培训及活动，提升服务技能与专业知识。  

【岗位要求】  
1、具备良好的英语或其他外语沟通能力(会基础中文优先），能够流利与宾客交流。  
2、服务意识强，具备耐心、细致的工作态度，能够妥善处理突发情况。
3、有酒店前台或相关服务行业经验者优先。

Job Responsibilities
 1. Responsible for receiving guests, providing professional check-in, check-out, and other related services to ensure guests enjoy a high-quality accommodation experience. 
 2. Assist in handling guest inquiries, complaints, and special requests, and coordinate with relevant departments to resolve issues promptly. 
 3. Provide guests with information and recommendations about hotel facilities, local tourism, and transportation. 
 4. Assist in translating hotel-related documents, notices, and promotional materials to ensure accurate information delivery. 
 5. Maintain good communication with guests, establish long-term customer relationships, and enhance customer satisfaction. 
 6. Collaborate with the front desk team to complete daily operations, including but not limited to registration, settlement, and room status management. 
 7. Participate in training and activities organized by the hotel to improve service skills and professional knowledge. 
Job Requirements
 1. Good communication skills in English or other foreign languages (basic Chinese proficiency is preferred), able to communicate fluently with guests. 
 2. Strong sense of service, patient and meticulous work attitude, and the ability to properly handle unexpected situations. 
 3. Prior experience in hotel front desk or related service industries is preferred.

揭阳万豪酒店坐落于榕江新城核心地段，近赏榕江临水而居，遐观黄岐山依山纳翠。毗邻万达广场，距揭阳潮汕国际机场仅19公里，是商务出行和休闲旅游的理想之选。酒店拥有260间客房及套房，设计从潮汕文化中汲取灵感，岭南风情碧瓦朱甍，“潮”韵天成。满足休闲宾客对在地文化的探索需求。海内外宾客可前往具有潮汕风味的“万豪”中餐厅、中西融合的“贡厨”全日餐厅+酒廊，体验“潮”韵珍馐。1800㎡的可进车宴会厅及多功能会议室完善的商旅配套将成为揭阳豪华会务、宴会体验的不二之选。江景室内泳池及健身房，是自然与现代的完美交融，这里可遍赏江畔风光，焕新健康活力，亦是重塑揭阳生活方式的“潮”玩目的地。Introduction to Marriott Hotel JieyangNestled in the core of Rongjiang New Town, Marriott Hotel Jieyang offers breathtaking views of the Rongjiang River flowing by its side and the lush Huangqi Mountain in the distance. Adjacent to Wanda Plaza and just 19 kilometers from Jieyang Chaoshan International Airport, it is an ideal choice for both business travel and leisure tourism.The hotel features 260 guest rooms and suites, whose design draws inspiration from Chaoshan culture. With Lingnan-style architecture characterized by green tiles and red roofs, the space naturally emanates "Chaoshan charm," satisfying leisure guests' desire to explore local culture. Guests from home and abroad can savor authentic Chaoshan-style delicacies at Manho Chinese Restaurant, or enjoy East-meets-West culinary experiences at Goji All-Day Dining Restaurant & Lounge.The 1,800-square-meter drive-in ballroom and multifunctional conference rooms, complemented by comprehensive business facilities, make the hotel the ultimate choice for luxury conferences and banquets in Jieyang. The riverside indoor pool and fitness center embody a perfect blend of nature and modernity. Here, guests can enjoy panoramic views of the riverfront while refreshing their health and vitality, making it a trendy destination to redefine the lifestyle in Jieyang.微信号：191 2980 2395 (微信同号)邮箱：swajm-recruitment@marriott.comWeChat/Phone: 191 2980 2395 (Same as WeChat ID)Email: swajm-recruitment@marriott.com