1.全面负责大堂吧日常运营管理,统筹排班、营业管控、服务督导,保障区域正常有序经营。
2.制定大堂吧服务标准、操作流程,规范酒水、茶点出品标准,保证服务品质统一规范。
3.负责员工日常管理,开展岗前培训、在岗督导及服务考核,提升员工专业技能与服务意识。
4.管控大堂吧物料、酒水、耗材库存,做好出入库登记,定期盘点,严控损耗、节约成本。
5.督导前厅服务礼仪、仪容仪表、待客规范,巡查大堂吧环境卫生、摆台标准及设备整洁。
6.主动接待宾客、处理客诉,及时化解服务问题,维护酒店口碑,提升客人满意度。
7.负责大堂吧营业数据统计分析,跟进营收指标,优化售卖结构,完成月度经营任务。
8.管理大堂吧各类设施设备,定期检查保养,发现故障及时上报报修,确保设备正常使用。
9.严格落实食品安全、酒水储存及消防安全规定,排查现场安全隐患,杜绝安全事故。
10.配合酒店整体营销活动、接待任务,统筹大堂吧专项接待布置与服务保障工作。
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揭阳万豪酒店坐落于榕江新城核心地段,近赏榕江临水而居,遐观黄岐山依山纳翠。毗邻万达广场,距揭阳潮汕国际机场仅19公里,是商务出行和休闲旅游的理想之选。酒店拥有260间客房及套房,设计从潮汕文化中汲取灵感,岭南风情碧瓦朱甍,“潮”韵天成。满足休闲宾客对在地文化的探索需求。海内外宾客可前往具有潮汕风味的“万豪”中餐厅、中西融合的“贡厨”全日餐厅+酒廊,体验“潮”韵珍馐。1800㎡的可进车宴会厅及多功能会议室完善的商旅配套将成为揭阳豪华会务、宴会体验的不二之选。江景室内泳池及健身房,是自然与现代的完美交融,这里可遍赏江畔风光,焕新健康活力,亦是重塑揭阳生活方式的“潮”玩目的地。Introduction to Marriott Hotel JieyangNestled in the core of Rongjiang New Town, Marriott Hotel Jieyang offers breathtaking views of the Rongjiang River flowing by its side and the lush Huangqi Mountain in the distance. Adjacent to Wanda Plaza and just 19 kilometers from Jieyang Chaoshan International Airport, it is an ideal choice for both business travel and leisure tourism.The hotel features 260 guest rooms and suites, whose design draws inspiration from Chaoshan culture. With Lingnan-style architecture characterized by green tiles and red roofs, the space naturally emanates "Chaoshan charm," satisfying leisure guests' desire to explore local culture. Guests from home and abroad can savor authentic Chaoshan-style delicacies at Manho Chinese Restaurant, or enjoy East-meets-West culinary experiences at Goji All-Day Dining Restaurant & Lounge.The 1,800-square-meter drive-in ballroom and multifunctional conference rooms, complemented by comprehensive business facilities, make the hotel the ultimate choice for luxury conferences and banquets in Jieyang. The riverside indoor pool and fitness center embody a perfect blend of nature and modernity. Here, guests can enjoy panoramic views of the riverfront while refreshing their health and vitality, making it a trendy destination to redefine the lifestyle in Jieyang.微信号:191 2980 2395 (微信同号)邮箱:swajm-recruitment@marriott.comWeChat/Phone: 191 2980 2395 (Same as WeChat ID)Email: swajm-recruitment@marriott.com