一、Major Responsibility 主要工作职责1· Ensure that the policies and procedures of the Security Department and "crisis management" developed by the Ascott Group are fully implemented. Update according to the situation.
确保雅诗阁集团所制定的保安部及《危机管理》的政策及程序完全落实,并结合本物业的实际情况进行必要的补充及完善。
2· Responsible for the safety matters, including property security, lost and found, key distribution, fire safety, and to ensure the implementation of various safety measures.
全面负责公寓的安全工作,包括物业安全、财务丢失、钥匙分配、消防安全等,确保各项安全措施的执行。
3· Conduct the formulation and implementation of the company's management system, working procedures, as well as various aspects of security matters and emergency plan on fire control. 负责制定和落实公司的各项管理制度、工作程序以及各项安全﹑消防方面的应急预案。
4· Conduct formulating the annually security and fire control plan, and the budget of the department.
负责制定治安﹑消防的年度工作计划,及部门各项费用的年度预算。
5· Responsible for the security of VIP guests and security work for important events.
负责重要宾客或重要的活动及重点部位的安全保卫工作。
6· Establish a good relationship with the guests, handle the complaints properly.
与宾客建立良好的关系,妥善处理投诉。
7· Conduct investigation for the activities which related to fire control, accident, injury, damage, intimidation, traffic accidents and other incidents. Identify the suspect object in a timely manner, prevent accidents.
负责对发生在物业内的涉及到消防、意外事故、受伤、损害、恐吓、交通事故等事件进行调查,及时找出嫌疑对象或提早预防可能出现的意外事故。
8· When the accidents occur, assist senior management to investigate and take actions promptly, report to the management authorities of the investigation results and process.
当公司发生火灾或各类案件时,协助高层管理人员积极展开调查,及时采取措施,并及时向管理当局报告调查和处理的情况。
9· Conduct the training the information of "fire, theft, anti-sabotage, explosion-proof, anti-burst accident," responsible for the safety of all department employees.
负责组织开展以“防火、防盗、防破坏、防爆、防突发事故”的“五防”为内容的安全、法制知识的培训,及负责所有部门员工的各项安全管理工作。
10· Assist and supervise the safety management of the relevant departments of the company, work together with the person in charge of the security work of various departments.
协助和督促公司相关部门的各项安全管理工作,与各部门负责人就安全防护工作保持联络,使物业和谐运转。
11· Learn from the opinions and suggestions of all aspects of security for property, and make improvements.
及时汲取各方面对于物业安全的意见和建议,并积极改进。
12· Collect all the information about fire safety equipment and the information of devices protection.
关注搜集所有关于消防的安全设备、保护装置的信息。
13· Maintain good relationship with local police, fire control department, and the relevant government departments and to establish good reputation of the property.
与物业所在社区的公安、消防和政府有关部门保持良好的联系,建立物业的良好声誉。
14· Know well of the staff in a timely manner, to identify and solve problems.
及时了解员工动态,发现并解决问题。
15· Selection and training of potential employees.
选拔和培养有潜质的员工。
16· Take shifts on MODS.
定期担任物业值班经理。
17· In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策,日常工作中注意节能和安全操作。
18· Other tasks assigned.
领导交办的其他工作。
二、Requirements 资质需求1· College degree above or equivalent degrees is essential;
大专或同等以上学历;
2· Minimum of 5 years management experience at service apartment/ branding hotels, security training experience is preferred;
有 5 年以上服务公寓/星级酒店相关管理工作经验,接受过酒店保安培训者优先考虑;
3· Certain English language ability is preferred;
有一定的英文听/说/读/写能力者优先考虑;
4· Know well of the job-related knowledge such as security, guard, and some legal knowledge;
掌握并熟悉有关安全、保卫、侦破、消防等职务知识,有一定的法律知识;
5· Good language organization skills, communication skills, and management capabilities, and can deal with emergencies;
具有良好的语言组织能力、沟通能力和管理能力,且具有处理突发事件的能力;
6· Great sense of responsibility, honest, positive attitude;
富有工作责任心,诚实可靠,态度积极;
7· Clear-headed; Efficient; Good appearance; Energetic;
头脑清醒,办事敏捷,品貌端正,精力充沛;
8· Familiar with EXCEL, WORD, PowerPoint、Outlook;
熟练使用电脑,熟悉Microsoft Office 软件(例如:Word、Excel、PowerPoint、Outlook 等);
9· Be able to work under pressure.
能承受工作压力。
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