一、任职要求
1. 年龄18-35岁;
2. 中专以上学历;
3. 性格开朗、爱笑、工作踏实,有沟通能力、服务意识、推销意识;
4. 良好的形象气质,身体健康,能适应倒班工作;
5. 酒店工作经验优先。
二、工作职责与内容
1. 查看交班记录,了解上一班的移交事项,并负责处理;
2. 熟练总台各项专业业务和技能,做好对客服务;
3. 熟练掌握店内信息,提供准确的问讯服务;
4. 负责为下榻酒店的宾客办理入住登记手续;
5. 制作有关报表,为其它部门提供准确的接待信息。
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