招聘宾客关系主任_景迈六时康养度假酒店 ETERNA VENUE招聘信息-最佳东方

【岗位职责】

1、掌握当日客情及餐饮活动。

2、参与各项前台的工作。发现并上报工作中出现的问题。

3、掌握当天到店及离店的重要宾客，回头宾客。

4、在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。

5、与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。

6、做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。

7、在前台及大堂与商务楼层接待及迎送住离店的宾客。

8、协助入住商务楼层之宾客办理登记入住及离店手续。

【岗位要求】

1、大专以上学历，有同岗位工作经验X年以上，有良好英文沟通能力。

2、具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。

3、注重细节，工作有责任心，敢于承担责任，执行力较强。

4、有上进心和良好的学习能力和抗压能力。

六时 "ETERNA VENUE" 源起云南普洱景迈，景迈山古茶林文化景观是全球首个茶主题世界文化遗产。山林、茶气、云海层层铺陈，景迈六时康养度假酒店幽隐其中。"ETERNA VENUE" original from Jingmai, Pu'er, Yunnan. The ancient tea forest cultural landscape of Jingmai Mountain is the world's first tea cultural heritage. Mountain forests, tea atmosphere, and sea of clouds are laid out layer by layer, and Jingmai ETERNA VENUE Wellness Resort is hidden among them.作为全球首家茶文化精品康养酒店品牌，六时着意诠释康养酒店的全新形象。在这里，以茶为源，包容并蓄的东方意境与现代中西医养疗愈体系融汇互通，自然万象与人文况味相得益彰。As the world's first tea culture boutique wellness hotel brand, ETERNA VENUE is dedicated to interpreting the new image of wellness hotels. With tea as the source here, the inclusive oriental artistic conception and the modern Chinese and Western medical and healing systems are integrated and interoperable, and the natural phenomena and humanistic conditions complement each other.我们相信万物守恒的平衡之美，秉持愉悦通达的精神，主张顺时而为，静心养身。希望为宾客提供触达身、心、灵、意的医养疗愈体验。让宾客在居停期间，悠享得天独厚的自然环境，品味质朴原生的人文意味，调养机能、唤醒觉知、重塑身心秩序。We believe in the beauty of balance that is conserved in all things, uphold the spirit of joy and accessibility, and advocate following the times and maintaining a calm mind. We hope to provide guests with a medical and healing experience that touches the body, mind, spirit and mind. During their stay, guests can enjoy the unique natural environment, taste the simple and original humanistic meaning, regulate their functions, awaken their awareness, and reshape their physical and mental order.景迈山康养度假综合体项目规划将包括景迈六时康养度假酒店；一间世界级安缦酒店"AMAN"；一间吉合睦酒店"GHM"及一家大型康养医疗机构等高端配套。The Jingmai Mountain health resort complex project plan will include ETERNA VENUE Jingmai Wellness Resort; a world-class "AMAN"; a GHM hotel and a large health care medical center etc.景迈六时康养度假酒店共208间客房，内设怀山自助餐厅、入时 Bar、医养中心、六时茶集、谷悦轻食餐厅，温泉、SPA、无边泳池等康养设施，将于2024下半年隆重启幕。诚邀社会各界精英共襄盛举!Jingmai ETERNA VENUE Wellness Resort has a total of 208 guest rooms, including Huaishan all day dinning restaurant, Rushi Bar, medical care center, ETERNA VENUE Tea Market, Guyue Light Food Restaurant, hot springs, SPA, infinity swimming pool and other health and wellness facilities. It will be grand open in the second half of 2024.We sincerely invite all the elites guests to participate in this great event!