客房经理
6千-8千
停止招聘
发布于 2025-08-04
客房经理
6千-8千
成都 | 5年以上 | 大专 | 招1人
停止招聘
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职位描述

核心职责:

  1. 全面统筹客房部日常运营,确保清洁标准、服务流程符合诺富特全球品质规范;
  2. 优化房务工作效率,管理布草、客用品库存及成本控制;
  3. 培训督导团队(楼层主管/服务员),提升服务技能与客户满意度;
  4. 协同前厅、工程等部门,保障客房高效周转与异常事件处理;
  5. 执行客房质量审核(QA),推动持续改进与可持续发展实践。
任职要求:
  1. 大专及以上学历,酒店管理或相关专业;
  2. 5年以上国际品牌酒店房务管理经验 ,2年以上同岗位经验;
  3. 精通Opera/Opera PMS系统,熟悉房务运营全流程;
  4. 卓越的领导力、抗压能力及跨部门协作意识;
  5. 英语沟通流利(书面及口语),普通话标准。
Key Responsibilities:
  1. Lead daily housekeeping operations to ensure compliance with Novotel’s global service standards and hygiene protocols.
  2. Optimize resource allocation, manage linen/amenity inventory, and control departmental budgets.
  3. Train, mentor, and evaluate housekeeping supervisors/attendants to enhance service quality and guest satisfaction.
  4. Collaborate with Front Office, Engineering, and other departments for efficient room turnover and incident resolution.
  5. Conduct quality audits (QA) and implement sustainable practices for continuous improvement.
Requirements:
  1. Diploma/Degree in Hospitality Management or related field.
  2. Min. 5 years in international branded hotels’ housekeeping, with 2+ years as Housekeeping Manager.
  3. Proficient in Opera PMS and housekeeping operational procedures.
  4. Strong leadership, problem-solving skills, and ability to thrive under pressure.
  5. Fluent in English (written & spoken), Mandarin proficiency required.
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公司地址
成都市天府新区隆和西巷299号
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职位联系人
Mila zhang
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Mila zhang · 人力资源副经理

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  • 酒店业--全服务中档酒店/4星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
成都立格诺富特酒店,为泰和泰律师事务所自持物业。位于成都天府新区核心商务区、中央法务区,临地铁6号线杭州路B2口,近览西博城、天府中央公园,与大悦城隔街相望,所有客房公园景观尽收眼底,实现了商务会务景观的完美结合。   酒店设计融合了雅高诺富特品牌的松弛感与律师的精英商务感,高标准打造178间客房、4个大小不等的宴会厅、全日餐厅、中餐厅、健身房、酒吧、雪茄吧、多功能吧、休闲空中花园将不定期举办精英圈层的融合活动等,打造健康松弛的会务型酒店。Chengdu Legal Novotel Hotel , a self-owned property of Tahota Law Firm, is strategically located in the core business district of Chengdu Tianfu New Area and the Central Legal Services District. Adjacent to Exit B2 of Hangzhou Road Station (Metro Line 6), the hotel overlooks the Western China International Expo City and Tianfu Central Park, sitting directly across the street from the Joy City mall. Every guest room offers panoramic park views, seamlessly blending business functionality with serene landscapes.The hotel’s design merges Accor’s Novotel brand ethos of relaxation with the sophisticated professionalism of legal culture. It features 178 high-standard guest rooms, 4 versatile banquet halls of varying sizes, an all-day dining restaurant, a Chinese restaurant, a fitness center, a bar, a cigar lounge, and a multifunctional lounge. The leisure sky garden will regularly host elite networking events, cultivating a uniquely balanced environment of wellness and refined business hospitality.
成都市天府新区隆和西巷299号
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