Director of Service/Executive Housekeeper 客房服务总监/行政管家(上海浦东)
1.5万-1.8万
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发布于 10-11
Director of Service/Executive Housekeeper 客房服务总监/行政管家(上海浦东)
1.5万-1.8万
深圳 | 5年以上 | 大专 | 招1人
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职位描述

Base上海浦东(筹开店、会上海话优先),如考虑此工作地点符合条件可私信详谈。

MAJOR FUNCTION & RESPONSIBILITIES :
The Director of Services has overall responsibility for the cleanliness of assigned areas of the
hotel ; efficient operation of the housekeeping department ; and , purchase , storage , inventory
and control of housekeeping - related items .Additionally , is responsible for associate morale ,
guest focused hospitality , achieving budgetary goals and inter - departmental relations .
JOB RESPONSIBILITIES :
1. Ensure that assigned bedrooms , corridors , vending areas and other areas are properly cleaned daily . Inspect these areas daily and submit work orders to the engineering department.

2. Work closely with and gain a working knowledge of Front Office , Accounting and the necessary aspects of Food & Beverage and Engineering .
3. Ensure that the housekeeping manager and the housekeeping supervisors continually inspect their assigned areas and turn in their room inspections .
4. Ensure that all reports are prepared completely and on time .
5. Ensure that an effective and complete training program is in use and that all associates are well trained and re - trained , as needed .
6. Ensure that SOP and LSOP are available , current and in effect .
7. Ensure that the Guest Response Program under area of control is being followed effectively .
8. Ensure that the Hospitality Program is in effect and monitored daily through 15 minutes of Training .
9. Ensure that proper key controls are in effect .
10. Ensure that Purchasing Manuals are kept up - to -date and only approved items are purchased . Purchase Order Logs should be maintained .
11. Ensure that accurate inventories are taken :Guest / cleaning supplies and uniforms monthly ; linen bi - monthly or as requested by DOR or Owner .
12. Ensure that all reports are prepared completely and on time .
13. Control overtime through good management and immediate response to problems .
14. Review operating statements and critique unusual overages and shortages . All
possible efforts must be made to meet budgeted goals .
15. Audit and approve schedules , wage projections and payroll .
16. Involve the Housekeeping Manager , Supervisors and MLR Attendants in as many administrative functions as possible to further develop them .
17. Ensure that all associates are hygienically clean and in clean , complete uniforms .
18. Review preventive maintenance rooms daily .
19. Provide up - to - date descriptions for all supervisors and associates .
20. Ensure that productive and effective monthly department meetings are held and meeting minutes are published and directed .
21. Ensure that a process exists for an immediate response to all guest problems and guest
correspondence .
22. Ensure that Lost and Found articles are stored properly and that the correct logs are maintained .
23. Always be professional and ethical in dealing with guests , associates , vendors and other departments .
24. Maintain division goals .
25. Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests .
26. Carry out directives from Director of Rooms to the best ability .

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
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公司地址
深圳市南山区招商街道桃花园社区工业八路260号南园晗山悦海城A座
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刘小姐
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刘小姐 · 人事

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  • 酒店业--全服务中档酒店/4星级
    行业
  • 1000-2000人
    规模
  • 国有企业
    企业性质
憬黎公寓是锦江酒店集团(中国区)打造的旗舰高端服务公寓项目,秉持法式浪漫设计和中式服务理念,融合长短租业态与多元社交生活方式,致力于为宾客创造独一无二的居住体验。创享憬黎,是您商务与休闲的理想之选。Tulip Lodj Residence was jointly built by Jinjiang Hotel Group (China) . It combines a French romantic design with a Chinese style of service. It offers both long and short-term rental formats to accommodate different social lifestyles. We offer studio rooms, one bedroom suites, and two to three bedroom layouts.
深圳市南山区招商街道桃花园社区工业八路260号南园晗山悦海城A座
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