Assistant Manager
1万-1.5万
投递简历
发布于 05-20
Assistant Manager
1万-1.5万
北京-朝阳区 | 3年以上 | 大专 | 招1人
投递简历
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职位描述



Operational Efficiency:


·      
Assist in overseeing day-to-day operations to ensure smooth and
efficient service.


协助督导餐厅日常运营以确保顺畅及高效的服务


·      
Implement and support the maintenance of standard operating procedures
(SOPs) across all departments.


在餐厅所有部门内执行和维持服务标准操作程序(sop)


·      
Monitor and manage inventory, ensuring proper stock levels and timely
ordering of supplies.


负责库存管控,以确保适当的库存量和所需运营物品的及时订购


·      
Coordinate with the Restaurant Manager to update and maintain menus,
ensuring they reflect current offerings.


配合餐厅经理做好菜单更新工作 以确保每日正常运营及提供


·      
Facilitate effective communication between FOH (Front of House), BOH
(Back of House), and other departments to maintain seamless operations.


促进餐厅和后厨以及其他部门之间的有效沟通,保持工作中的配合无缝衔接


Wine Program:酒水管理


·      
Oversee the wine inventory, ensuring accurate stock levels and timely
replenishment.


管控葡萄酒库存,确保合理的库存量并及时补货


·      
Collaborate with the Restaurant Manager to update the wine list,
ensuring it complements the menu and reflects the restaurant’s concept.


配合餐厅经理更新酒单,确保酒水与菜品搭配相得益彰,能够突出餐厅的品质与独特理念


·      
Monitor the quality of wine service and address any inconsistencies.


把控葡萄酒服务并解决该环节中所产生的问题


·      
Ensure proper storage and handling of wines, maintaining ideal
conditions for preservation.


确保葡萄酒储存的合理化,保持储存状态


·      
Train staff on wine offerings, service techniques, and proper pairings
with dishes.


对餐厅员工进行葡萄酒知识培训及服务技能,以及为客人提供菜品搭配选择


Staff coordination:团队协作


·      
Assist the Restaurant Manager in recruiting, training, and supervising
staff, with a particular focus on wine service training.


协助餐厅经理招聘、培训和对员工进行督导,特别是针对葡萄酒服务进行培训


·      
Coordinate staff schedules, ensuring adequate coverage during peak
hours and optimizing labor costs.


协调员工班次调整,在优化劳动力成本的同时,确保在餐厅用餐高峰时段有足够的人员覆盖率进行服务


·      
Support the Restaurant Manager in conducting performance evaluations,
providing constructive feedback to improve service quality.


协助餐厅经理进行绩效评估,提供有建设性的反馈意见以提高服务质量


·      
Ensure adherence to company policies and standards, including
grooming, service protocols, and wine presentation.


确保遵守公司的政策和标准,包括仪容仪表、规章制度和葡萄酒部分的展示


Quality Control:品质管控


·      
Monitor both food and service quality to ensure consistency and
excellence.


管控食品及服务质量以确保一致性和卓越性


·      
Conduct regular checks on wine service and food presentations,
ensuring the highest standards are maintained.


定期检查葡萄酒服务和菜品出品,确保维持高标准


·      
Work closely with the kitchen and service teams to address and resolve
any operational or service-related issues.


与厨房和服务团队紧密合作,及时解决任何与运营或服务相关的问题


·       Conduct
regular inspections of the dining area and kitchen to maintain high standards
of cleanliness, hygiene, and safety.


定期对用餐区及厨房进行检查,保持高标准的清洁、卫生和安全状态


Customer Service Support:对客服务


·      
Assist in ensuring exceptional customer service by addressing guest
concerns and resolving complaints promptly and professionally.


能够及时且专业地解决客人提出的问题和投诉,协助并确保卓越的对客服务


·      
Support the Restaurant Manager in building and maintaining
relationships with regular customers, offering personalized recommendations
for food and wine pairings.


协助餐厅经理建立和维护与客人的关系,提供个性化的菜品和葡萄酒搭配建议


·      
Monitor and respond to customer feedback from online reviews, ensuring
timely and appropriate responses.


监管和回应客户的在线评论反馈,确保及时且适当的回应


·      
Encourage staff to provide wine suggestions to enhance the dining
experience and promote upselling.


激励员工提供葡萄酒建议,以提升客人用餐体验及酒水收入


Financial Management Assistance:财务管理


·      
Collaborate with the Restaurant Manager to manage the budget, control
expenses, and optimize profit margins.


与餐厅经理协作,管理预算,控制费用,优化利润率


·      
Assist in analyzing sales and inventory reports, focusing on wine and
beverage costs to ensure profitability.


协助分析销售和库存报告,重点关注葡萄酒和饮品成本,以确保盈利状态


·      
Contribute to the development and implementation of strategies to
increase revenue through wine sales, promotional events, and special offers.


通过葡萄酒销售、宴会活动和特殊推广,帮助制定和实施增加收入的策略


·      
Ensure accurate tracking of wine inventory and report any
discrepancies or losses.


确保实时跟进葡萄酒库存并报告任何差异或损失


Safety and Compliance:安全与合规


·      
Ensure compliance with health and safety regulations, local laws, and
wine licensing requirements.


确保符合葡萄酒品质的安全法规以及当地法律和葡萄酒许可要求


·      
Conduct routine checks to uphold cleanliness, hygiene standards, and
proper wine storage practices.


进行日常检查,以保持清洁符合卫生标准,维持正确的葡萄酒储存操作原则


·      
Assist in training staff on
health, safety, emergency procedures, and responsible alcohol service
practices.


协助对员工进行健康、安全、应急程序和负责任的酒精服务实践方面的培训



Responsibilities 岗位职责:


·      
Assist the Restaurant Manager in leading and motivating the team to
achieve high standards in both food and wine service


协助餐厅经理引导并激励团队在餐饮服务方面达到高标准


·      
Ensure the efficient operation of all restaurant activities, including
wine service, on a daily basis.


确保所有餐厅活动的有效运作,包括每天基本的酒水服务


·      
Support the management of supplier and vendor relationships, ensuring
the timely delivery of quality supplies, including wines.


协调与供应商之间合作关系,确保及时收取所订高品质货品及葡萄酒等


·      
Maintain a positive and productive work environment by fostering
teamwork and professional growth.


通过促进团队合作及专业提升,确保积极和富有成效的工作环境


·      
Monitor operational efficiency and suggest continuous improvement
initiatives, especially in wine service and sales


督导运营效率并提出可持续改进的建议,特别是在葡萄酒服务和销售方面


·      
Stay updated on industry trends, particularly regarding wine
offerings, to keep the wine program competitive and attractive.


了解行业趋势,特别是葡萄酒产品,以保持葡萄酒项目的竞争力和吸引力


·      
Report daily on restaurant performance, wine sales, and any
operational issues to the Restaurant Manager.


向餐厅经理汇报餐厅日常业绩、葡萄酒销售和任何运营中问题




Specifications 岗位要求:






Work Experience 工作经验


·      
Minimum of 2-3 years of experience in a supervisory or management role
within the restaurant industry.


至少2-3年餐饮行业管理工作经验


·      
Previous experience with wine service, inventory management, and staff
training in a fine dining or Michelin-star environment is preferred.


有在高端餐厅或米其林星级餐厅葡萄酒服务、库存管理和员工培训经验优先


·      
Experience working in Beijing or China is an advantage.


有北京或国内工作经验者优先






Required Skills 要求技能


·      
Strong leadership and team coordination skills, with a focus on wine
service.


具有良好的领导和团队协调能力,专注于葡萄酒服务


·      
Excellent organizational and multitasking abilities.


优秀的组织和多项任务处理能力


·      
Solid understanding of both FOH and BOH operations, with an emphasis
on wine management.


对前厅和后厨运营有深入的了解,重点是葡萄酒管理方面


·      
Financial acumen with experience in managing budgets, analyzing wine
inventory, and optimizing costs.


对财务具有敏锐的见解与管理预算经验,根据葡萄酒库存,分析并优化成本


·      
Ability to work under pressure and resolve challenging situations
efficiently.


能够高强度压力下完成工作并有效地解决具有挑战性的问题


·      
In-depth knowledge of wine, food and wine pairings, and wine storage
techniques.


深厚的葡萄酒知识,具有菜品和葡萄酒搭配理念以及葡萄酒储存认知


·      
High attention to detail and a strong commitment to maintaining
service quality.


密切关注细节,并致力于保持服务质量


·      
Proficiency in computer applications, particularly for inventory
tracking and POS systems.


熟练使用计算机软件,特别是库存管理以及POS系统





其他要求
语言能力:英语-熟练
计算机能力:良好
年龄要求:25-40岁
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    行业
  • 50-99人
    规模
  • 外商独资.外企办事处
    企业性质
Armani Caffe是意大利奢侈品牌Giorgio Armani旗下的高端餐饮品牌,专注于提供精致的西式餐饮体验。作为Armani生活方式的重要组成部分,Armani Caffe将品牌一贯的简约、优雅与高品质融入餐饮服务,致力于为顾客打造时尚与美食结合的独特空间。行业定位Armani Caffe隶属于餐饮行业中的高端西式餐饮细分领域,主打轻奢餐饮概念,以咖啡、甜点、简餐及特色饮品为核心产品,强调食材品质与视觉呈现的完美结合。  企业规模与团队目前团队规模50-99人,采用扁平化管理模式,涵盖前厅服务、后厨运营、行政支持等职能。团队成员需具备餐饮行业专业素养,同时认同Armani品牌“细节至上”的服务理念。  业务特色1. **品牌联动**:与Armani时装、家居线形成场景互补,吸引高净值客群;  2. **标准化运营**:严格遵循Armani全球统一的餐饮服务标准,确保体验一致性;  3. **场景化设计**:门店空间由Armani Casa团队操刀,强化沉浸式用餐环境。  人才需求方向优先考虑具备高端酒店或国际连锁餐饮经验者,需兼具服务意识与时尚敏感度。核心岗位包括咖啡师、甜品师、服务领班及门店运营管理人员。  
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