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COMPREHENSIVE KNOWLEDGE OF HOTEL VENUES & SERVICES | 熟悉酒店场地及服务
Maintain in-depth knowledge of all hotel venues, facilities, F&B options, and service offerings.
熟知并掌握所有酒店场地、设施、餐饮选择及酒店服务。
Provide professional recommendations on venue selection and supporting services based on HSBC’s event needs.
根据不同会议及活动需求，为HSBC客户推荐最合适的场地及配套服务。
MANAGE REQUESTS & INFORMATION FLOW | 管理预订请求及信息传递
Receive and process all event and reservation requests from HSBC.
接收并处理来自HSBC的所有会议及预订请求，并确保所有需求得到及时响应和落实。
Prepare and distribute guest resumes and key event details to internal departments for seamless execution.
编制并向相关部门分发宾客档案及活动详细信息，以确保各团队充分了解客户需求。
Ensure timely and accurate information flow in alignment with HSBC's requirements.
确保所有信息流符合HSBC的要求，并保持高效、准确的传递
EVENT EXECUTION & CROSS-DEPARTMENT COORDINATION｜会议执行及跨部门协调
Liaise closely with the operations team to ensure smooth execution of events and maintain service excellence.
与运营团队密切沟通，确保会议及活动顺利进行，并始终保持卓越的服务质量。
Maintain high-quality communication with HSBC guests and internal teams to align expectations and operations.
确保与HSBC客户及酒店内部运营团队保持高质量沟通，及时协调各类细节和需求调整。
Supervise event arrangements from planning to execution, ensuring seamless delivery.
监督会议安排的全流程，从策划到执行，确保一切顺利进行。
ANTICIPATE & ADDRESS GUEST NEEDS | 预见并满足客户需求
Proactively anticipate HSBCclients' and guests' needs, ensuring all arrangements are prepared in advance.
主动识别和预见HSBC客户及宾客的需求，并提前做好相关准备，以确保顺畅的客户体验。
Focus on event and reservation details to guarantee smooth service execution.
关注会议及预订的每个细节，确保服务执行流畅无误。
LEAD RESERVATION TEAM & ENSURE BOOKING ACCURACY | 带领预订团队，确保准确无误的预订管理
Oversee and lead the reservation team to ensure precise and efficient room and venue bookings.
领导预订团队，确保所有客房及会议场地的预订准确无误。
Coordinate with internal teams to streamline the reservation process and optimize room/venue utilization.
确保预订流程顺畅，与酒店各部门保持紧密协作，优化客房及场地的使用效率。
国际联号工作经历：优先语言能力：英语-精通计算机能力：精通年龄要求：25-45岁 
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酒店业--综合性酒店
100-499人
外商独资．外企办事处
广州南沙菲哲酒店由辉盛国际全权管理，辉盛国际作为星狮地产集团旗下的成员公司， 自 1998 年成立以来， 通过在亚太、欧洲、中东和非洲等地区的众多物业见证了逾 26 年的卓越成就， 其全球多元化的产业组合已从新加坡的两家服务式公寓扩展到遍布全球 20 多个国家逾 100 多家物业。 辉盛国际旗下拥有多个屡获殊荣的服务公寓品牌，包括辉盛阁、辉盛坊、辉盛庭、名致服务公寓、辉盛凯贝丽等，致力于为顾客提供高品质的住宿体验。辉盛国际凭借其专业的服务和丰富的管理经验，赢得了市场的广泛认可，并在全球酒店式公寓行业中树立了新的行业标准。广州南沙菲哲酒店，位于粤港澳大湾区核心腹地—南沙明珠湾畔，坐拥南沙自贸区核心资源和珍稀红树林湿地自然资源，毗邻深圳、香港、澳门。酒店交通便利，距离广州南站约 60 分钟，距离广州白云国际机场约 90 分钟，深圳宝安国际机场约 90 分钟，酒店毗邻地铁蕉门站约 4 公里，横沥地铁站约为 5 公里。酒店拥有 170 间客房及套房，凭窗而眺，流光溢彩的蕉门河旖旎风光即刻映入眼帘，客房设施现代化，为旅行者带来耳目一新的选择和时尚舒适的体验感。宴会及会议场地及多功能会议厅达 15 个多功能会议室及户外场地，赋予活力的健身中心。Guangzhou Feize Hotel is managed by Frasers Hospitality。 As a strategic business unit within Frasers Property, FrasersHospitality spans over 100 properties across more than 20 countries since its establishment in Y1998. FrasersHospitality’ s award-winning brand portfolio comprises five distinctive brands – Fraser Suites, Fraser Residence, FraserPlace, Capri by Fraser and Modena by Fraser, which redefine comfort, convenience and personalisation for discerningguests. Recognised globally for its unwavering commitment to hospitality excellence, Frasers Hospitality has earnednumerous industry accolades and awards, showcasing its industry leadership and dedication to curating exceptionalaccommodation experiences.Nestled in the heart of the Guangdong-Hong Kong-Macao Greater Bay Area, beside the Pearl River Estuary in Nansha,Guangzhou Nansha Feize Hotel enjoys proximity to the core resources of the Nansha Free Trade Zone and the stunningmangrove forest and river landscapes. With convenient access to Shenzhen, Hong Kong, and Macau, the hotel isapproximately a 60-minute drive from Guangzhou South Railway Station, a 90-minute drive from Guangzhou BaiyunInternational Airport, and a 90-minute drive from Shenzhen Bao'an International Airport. Additionally, it is situated about4 kilometers from Jiaomen Subway Station and 5 kilometers from Hengli Subway Station.The hotel boasts 170 guest rooms and suites, offering breathtaking views of the picturesque Jiaomen River. Equippedwith modern amenities, the guest rooms provide travelers with a unique, stylish, and comfortable experience.Furthermore, the hotel features extensive meeting and conference facilities, including 15 multifunctional meeting roomsand outdoor venues, as well as a vibrant fitness center.
