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【岗位职责】
- Manage the daily operations of the reservations team, ensuring efficient and accurate handling of all event and accommodation bookings.
负责预订团队的日常管理，确保所有会议和住宿预订的高效和准确处理。- Handle meeting and event booking requests for clients, ensuring all arrangements align with their specific requirements.
处理客户的会议和活动预订需求，确保所有安排符合客户的具体需求。
- Control and adjust room status according to reservation situation, assist Event Manager to ensure accurate availability for both guest rooms and meeting venues.
根据预定情况，协助会议经理控制和调整房态，确保客房及会议场地的房态准确，及时反映预定需求。- Coordinate with relevant departments (e.g., F&B, Front Office, Housekeeping) to ensure that all preparations, including room setups, catering arrangements, guest accommodations, and additional services, are completed ahead of time and meet the event specifications.
与相关部门（如餐饮部、前厅部、客房部等）密切协调，确保所有准备工作（如场地布置、餐饮安排、宾客住宿及其他配套服务）提前完成，且符合活动要求。- Monitor guest feedback during events and support theEvent Manager by keeping records of event details, client preferences, and anyspecial requests, ensuring quick responses to any issues.
在活动期间监控宾客反馈，支持会议经理保持活动细节、客户偏好和特殊需求的记录，确保快速响应任何问题。
【岗位要求】
1、大专及以上学历，酒店管理或相关专业优先；
2、3年以上酒店宴会销售或相关工作经验，熟悉宴会销售流程及市场运作；
3、具备优秀的沟通能力、谈判技巧及客户关系管理能力；
4、形象气质佳，具备良好的职业素养及团队合作精神；
6、熟练使用办公软件，具备一定的数据分析能力；
7、能承受工作压力，适应弹性工作时间。
国际联号工作经历：优先语言能力：英语-精通计算机能力：熟练年龄要求：25-45岁 
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酒店业--综合性酒店
100-499人
外商独资．外企办事处
广州南沙菲哲酒店由辉盛国际全权管理，辉盛国际作为星狮地产集团旗下的成员公司， 自 1998 年成立以来， 通过在亚太、欧洲、中东和非洲等地区的众多物业见证了逾 26 年的卓越成就， 其全球多元化的产业组合已从新加坡的两家服务式公寓扩展到遍布全球 20 多个国家逾 100 多家物业。 辉盛国际旗下拥有多个屡获殊荣的服务公寓品牌，包括辉盛阁、辉盛坊、辉盛庭、名致服务公寓、辉盛凯贝丽等，致力于为顾客提供高品质的住宿体验。辉盛国际凭借其专业的服务和丰富的管理经验，赢得了市场的广泛认可，并在全球酒店式公寓行业中树立了新的行业标准。广州南沙菲哲酒店，位于粤港澳大湾区核心腹地—南沙明珠湾畔，坐拥南沙自贸区核心资源和珍稀红树林湿地自然资源，毗邻深圳、香港、澳门。酒店交通便利，距离广州南站约 60 分钟，距离广州白云国际机场约 90 分钟，深圳宝安国际机场约 90 分钟，酒店毗邻地铁蕉门站约 4 公里，横沥地铁站约为 5 公里。酒店拥有 170 间客房及套房，凭窗而眺，流光溢彩的蕉门河旖旎风光即刻映入眼帘，客房设施现代化，为旅行者带来耳目一新的选择和时尚舒适的体验感。宴会及会议场地及多功能会议厅达 15 个多功能会议室及户外场地，赋予活力的健身中心。Guangzhou Feize Hotel is managed by Frasers Hospitality。 As a strategic business unit within Frasers Property, FrasersHospitality spans over 100 properties across more than 20 countries since its establishment in Y1998. FrasersHospitality’ s award-winning brand portfolio comprises five distinctive brands – Fraser Suites, Fraser Residence, FraserPlace, Capri by Fraser and Modena by Fraser, which redefine comfort, convenience and personalisation for discerningguests. Recognised globally for its unwavering commitment to hospitality excellence, Frasers Hospitality has earnednumerous industry accolades and awards, showcasing its industry leadership and dedication to curating exceptionalaccommodation experiences.Nestled in the heart of the Guangdong-Hong Kong-Macao Greater Bay Area, beside the Pearl River Estuary in Nansha,Guangzhou Nansha Feize Hotel enjoys proximity to the core resources of the Nansha Free Trade Zone and the stunningmangrove forest and river landscapes. With convenient access to Shenzhen, Hong Kong, and Macau, the hotel isapproximately a 60-minute drive from Guangzhou South Railway Station, a 90-minute drive from Guangzhou BaiyunInternational Airport, and a 90-minute drive from Shenzhen Bao'an International Airport. Additionally, it is situated about4 kilometers from Jiaomen Subway Station and 5 kilometers from Hengli Subway Station.The hotel boasts 170 guest rooms and suites, offering breathtaking views of the picturesque Jiaomen River. Equippedwith modern amenities, the guest rooms provide travelers with a unique, stylish, and comfortable experience.Furthermore, the hotel features extensive meeting and conference facilities, including 15 multifunctional meeting roomsand outdoor venues, as well as a vibrant fitness center.
