【岗位职责】
1.掌握所辖客房的状况。
2.在管家部负责人的指导下,制定管家部一系列的政策和制度。
3.指导客房服务员的活动以及行为,保证他们对客房和公共区域的清洁和有序的工作。
4.建议和规划有效的客房服务员培训计划。
5.检查客房部的设施和管理,抽查本部门工作质量及工作效率。
6.负责对部门的工作策划,督导。
7.熟悉部门的运作情况,处理每天的事务,发现问题及时进行指导。
8.留意宾客动态,处理一般性的宾客投诉,有重大事故时须向部门经理报告。【岗位要求】
1.有基本的英语会话能力和一定的组织能力及协调能力。
2.从事楼层主管工作2年以上。
3.熟悉客房管理专业知识、熟练运用电脑。【其他】
语言能力:英语-基本口语会话
计算机能力:熟悉
工作经验:2年或以上同岗位工作经验,万豪或国际品牌酒店工作经验优先
年龄要求:不限
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
武汉汉口万豪万枫酒店是由武汉常发集团投资兴建并按照万枫国际品牌标准打造而成,是万豪国际集团旗下的精选商务酒店。万枫品牌秉承“简约不简单”的哲学,以可靠服务与简约设计,成就高效旅程的完美平衡。酒店坐落于武汉市硚口区古田二路138号,地处汉口商圈,紧邻知名景点园博园、汉江江畔,交通便利。酒店拥有包括套房在内的各式高品质时尚简约客房155间、万枫餐厅、24小时自助洗衣房、健身中心和万枫小铺,全天候为所有宾客提供便利、流畅无缝的住宿体验,帮助宾客在离家在外时亦能时刻保持高效的工作和规律的作息,是一处兼具商旅出差、灵活社交和亲友聚会的绝佳场地。酒店倡导“协作共赢”的工作氛围,我们重视每一位员工的付出,如果你热爱酒店行业,渴望在专业平台上实现自我价值,武汉汉口万豪万枫酒店期待你的加入,与我们一起为客人打造高品质的居住体验,共同成长!酒店已于2025年9月24日隆重开业,现面向社会广纳贤才,欢迎踊跃投递!Fairfield by Marriott Wuhan Hankou is invested and constructed by Wuhan Changfa Group and built in accordance with the international brand standards of Fairfield. It is a selected business hotel under the Marriott International Group. The Fairfield brand adheres to the philosophy of "simple but not simplistic", achieving a perfect balance of efficient journeys through reliable services and simple designs. The hotel is located at No. 138, Gutian 2nd Road, Qiaokou District, Wuhan City, in Hankou business district, close to the famous scenic spots of the Garden Expo Park and the Han River with convenient transportation. The hotel offers 155 high-quality and fashionable simple guest rooms including suites, a Fairfield restaurant, a 24-hour self-service laundry, a fitness center and a Fairfield Shop. The hotel can provide all guests with convenient and seamless accommodation experiences throughout the day. It helps guests maintain efficient work and regular schedules even when they are away from home, making it an ideal venue for business trips, flexible socializing and family gatherings. Our hotel promotes a working atmosphere of "collaboration and win-win". We value the efforts of every employee. If you are passionate about the hotel industry and eager to realize your self-worth on a professional platform, we are looking forward to your joining. We will create a high-quality living experience for our guests and grow together! The hotel was grandly opened on September 24, 2025. We are now recruiting talents from all walks of life. Welcome to apply actively!