招聘客房主管_昆明长晟福朋喜来登酒店招聘信息-最佳东方

· Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

确保接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。

· Receives, records, and distributes various reports

接收、记录并分发各种报告

· Receives, records, and transmits guest requests accurately

准确接听、记录并传达客人的请求

· Responsible for entering accurate room status into computer daily and investigate discrepancies

负责每天将客房情况准确的输入电脑并调查各种异常情况

· Maintains and update administrative data

保持和更新管理数据

· Maintains working area and equipment in a proper state of cleanliness and repair

确保工作区域和设备得到良好的清洁和修缮

· Report guest complaints to Housekeeping Manager or delegate immediately

及时向客房经理或其代理人汇报客人的投诉情况

· Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准

· Attends meetings and training sessions as required

按要求参加会议和培训活动

· Is multi-skilled as a Room Attendant as well as other areas of Housekeeping

成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才

· Adheres to Housekeeping standards and procedures and enforces same

遵守并执行客房部的各项标准和工作程序

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