·       Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
·       按照部门的规范和程序提供高标准的餐饮服务。
·       Develop departmental standardsand procedures to promote salesmanship, beverage creativity and profit
·       为销售，饮品创新和利润制定部门的规范和程序。
·       Communicates to his/hersuperior any difficulties, guest comments and other relevant information  
·       与上级领导交流有关疑难，客人意见和其它相关信息。
·       Delivers daily briefings andattends other Food and Beverage meetings as scheduled
·       召开每日例会和参加计划好的餐饮部会议。
·       Delivers prepared trainingsessions in line with a departmental monthly calender
·       按照部们的月度活动日历提供制定的培训课程。
·       Prepares for service byensuring the department’s:
·       确保部门的以下各项工作就绪为客人提供服务：
o   Grooming is impeccable and inaccordance with ICHG personal presentation standards 
o   遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o   Equipment is clean
o   设备干净
o   Equipment is sorted and stored
o   设备分类且存放好
o   Glassware is polished 
o   玻璃器皿擦亮
o   Requirements for specialoccasions are ready
o   特别活动的要求准备就绪
o   Music is on
o   放音乐
o   Lighting is on
o   开灯
o   Outlet is ready for service andguest comfort
o   酒吧准备就绪为客人提供舒适的服务。
·       Carries out effective serviceby ensuring all staff are aware of their role in:
·       确保所有员工了解自己的职责高效的提供服务：
o   Greeting and seating guests
o   迎宾并安排客人就坐
o   Explaining and up-selling dailybeverage specials 
o   说明并推销每日的特价饮料
o   Processing food ordersaccurately
o   准确的下食品单
o   Using trays and tray jackseffectively 
o   有效的利用托盘和托盘架 
o   Quickly taking food and beverageorders
o   快速的为客人写餐饮订单
o   Ensuring payment methods arehandled accurately 
o   确保准确的处理付款方式
o   Ensuring working areas arecleaned and re-set quickly
o   确保工作区快速的清洁和重新摆放整齐
o   Ensuring the bar is clean
o   确保吧台干净
o   Regularly cleaning ashtrays 
o   定时清理烟灰缸
o   Conversing with Guests in relationto the food and beverage products
o   与客人交谈有关的餐饮产品
·       Carries out effective beverageservice by ensuring:
·       通过确保以下内容高效的提供饮品服务：
o   Beverages are up-sold andregularly replenished, abiding by responsible alcohol service regulations
o   遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o   Converse with Guests aboutwine, advising the types and styles of wine, taking wine orders and servingwine
o   与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o   Promoting and selling cocktailsto guests
o   向客人推销鸡尾酒
o   Making and presenting cocktails
o   调配和装饰鸡尾酒
o   Coffee and tea is served hotand in accordance with standard
o   按规范提供热的咖啡和茶
·       Patron care standards areadhered to by ensuring:
·       通过确保以下方面遵守宾客服务规范：
o   Guests are advised on alcoholicbeverages
o   给予客人有关酒精饮料的建议
o   The strengths of alcohol isadvised and guests are advised as to their effect
o   告知客人酒精强度，并告诉客人对他们的影响。
o   Compliance with legalprovisions of local liquor codes
o   遵守法律规定和地方酒精饮品条例
o   Level of intoxication of guestsis assessed and appropriate action taken
o   评定客人的醉酒程度并采取必要的措施
o   Advise guest on the hotel’spolicy of smoking
o   通知客人酒店的吸烟规定
o   Monitor factors which interferewith the total experience of the guest
o   监测影响客人总体体验的各方面工作
·       Cellar operations are carriedout including:
·       酒窖管理包括：
o   Correct use of refrigerationsystem
o   正确的使用冰箱系统
o   Effective operation of thepost-mix syrups bulk dispense system
o   有效的使用后混合桶装糖浆分装设备
o   Operating the beer reticulationsystem
o   使用啤酒过滤裝置
o   Adhering to stock controlprocedures
o   遵循存货管理程序
·       Take appropriate action toresolve guest complaints
·       正确处理客人的投诉。
·       Requisition bar items accordingto bar stocks
·       根据酒吧存货量领取酒吧物品。
·       Train bar attendant, wait helpand bus help in basic beverage knowledge and beverage service
·       为酒吧侍应生提供基本的饮料知识和饮料服务的培训。
·       Complete spillage report andsubmit to Food and Beverage manager at the Conclusion of each shift
·       填写洒酒单并在每班结束后交给餐饮经理。
·       Assist the Food and BeverageManager to source and review outlet musicians
·       协助餐饮经理寻找和审评音乐师。
·       Assist to promote the musicians
·       协助乐师的推广工作。
·       Design promotional materialwhich is aimed at increasing revenue, covers and profit for the Bar with theapproval of the Food and Beverage Manager
·       设计以增加收入，人数和利润为目的的酒吧宣传材料，然后由餐饮经理审批。
·       Works with Superior on manpowerplanning and management needs
·       和上级领导一起进行人力规划和管理需求。
·       Works with Superior in thepreparation and management of the Department’s budget
·       和上级领导一起编制和管理部门预算。

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