1. Ensure day-to-day operational efficiency of the section
确保每天各部分的有效工作
Answer departmental and guest telephone calls. Pass on telephone messages as soon as received to department / section and persons concerned for immediateaction.
接听部门间以及客人的电话;将电话的相关消息快速有效的传递到相应的部门。
2)
Prepare / print room status report when required.
及时预备、打印房间状态报告。
3) Prepare lists of out of order rooms, in house VIP and expected arrivals / departure, event and group lists.
准备不可出售房的清单,住店贵宾、预期达到/退房团队的详单。
4) Responsible for the communication between reception, and floor regarding guest room status.
对于客房状态,负责于前台、楼层之间很好的沟通。
① Notify floor supervisor of arriving VIP’s, and group allocations.
对楼层主管通报达到的贵宾、团队情况。
② Notify floor supervisor of any changes in room status and allocations.
及时通报楼层主管有关任何客房状态更改。
③ Inform floor supervisor of late departure and urgently needed rooms.
通知楼层主管推迟退房以及紧急用房的情况。
5) Handle Lost and Found properties. Ensure all surrendered Lost and Found items are properly labeled, recorded and stored as soon as received. Prepare weekly summary of Lost and Found items and submit report to Director of Services.
处理客人遗留物品,确保所有的遗留物品都贴有标签,一旦收到客人遗留物品马上登记并保存,准备遗留物品的每周详单,并将报告发给服务总监。
6) Prepare repair and maintenance work orders as soon as received.
及时准备维修、保养工作单。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
作为万豪国际集团入驻库尔勒市的首家酒店,也是库尔勒市国际豪华酒店的新秀。酒店坐落于新疆维吾尔自治区库尔勒市,地理位置优越,毗邻市中心商业区,周边交通四通达,无论是前往商务洽谈还是游览当地景点,都能轻松便捷地到达目的地。酒店周边的交通便利性体现在多条公交线路的覆盖以及出租车的随叫随到,为宾客提供了多样化的出行选择,确保出行无忧,节省宝贵的时间。酒店拥有408间特色时尚的豪华客房及套房,独享尊崇的行政酒廊,两间餐厅及酒吧,1100平宴会会议场地,950平宴会会议场地及一间150 平多功能厅,配备全新且完备的会议设施设备。