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Your future mission 岗位职责：
· Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
· Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
· Maintain a high level of product and service knowledge in order to explain and sell service sand facilities to guests.
保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
· Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
对特殊活动和事件要有了解以便回答客人的需求。
· Maintain currentHotel information to be able to provide information to guests.
了解酒店知识以提供给客人信息。
· ImplementsProcedures which enhance the guest experience.
执行正确的程序以提高客人的体验。
You are 岗位要求：
· Good oral and written communication skills.
良好的口头及书面沟通能力。
· Min 2-year experience in similar position at international hotels.
至少2年酒店相关运做经验，具有国际连锁酒店工作经验。
· College degree or above, have education in hospitality management.
大专以上学历，酒店管理相关专业。
· Experienced in all aspects of restaurants service.
餐饮服务的各方面丰富经验。
· Must be well-presented and professionally grooming all times.
始终保持良好和专业的形象。
· Attention to detail and strong interpersonal skills.
注重细节，良好的人际交往能力。 ·
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酒店业--国际高端酒店/5星级
100-499人
股份制企业
大连宾馆费尔蒙酒店，这座拥有百年历史的国家重点文物保护单位，将于2026年璀璨启幕。大连宾馆费尔蒙酒店是一座历史文化地标建筑，融合文艺复兴与巴洛克式建筑风格，在经过数年以“修旧如旧”的方式进行保护性修缮后，携手同样拥有百年历史的费尔蒙品牌，打造历久弥新的独特回忆。诚邀渴望珍藏重要时刻、与对历史建筑和文化美学探索情有独钟的全球旅行者，体验费尔蒙典藏时刻。 大连宾馆费尔蒙酒店室内设计由HBA担纲。酒店拥有59间客房与套房，设计风格致敬东方快车时代的Art Deco和新古典美学，部分客房拥有私享阳台，可欣赏中山广场美景。酒店3间餐厅及2个酒吧呈现匠心独运的费尔蒙餐饮艺术。专注于北纬39度海鲜料理的滟39°中餐厅配备5间包厢，搭配甄选酒单，淬炼大连本地海鲜的原汁本味。承袭百年人文传统、融合当代亚洲料理的澜集特色餐厅位于酒店屋顶，与之相连的原点酒吧呈现创意酒单，这里的美酒美食与中山广场的景色一样非凡铭心。咖啡1909目的地餐厅配备开放式厨房，呈现大连当地风味与欧陆美食。大堂酒廊拥有迎宾厅和阳光庭院等多重空间，宾客可在此筑境时光，慢享生活。百年友谊宫精雕细琢的巴洛克美学空间是费尔蒙庆典艺术的舞台。隐贵风雅的大连厅是私人定制宴会与商务活动的专属场域。与友谊宫、大连厅相连的谧园是大连中轴线上的秘境，为高端社交聚会的心之所向。 酒店位于大连市中山区，交通便利，距离大连机场和高铁北站仅需30分钟车程，前往星海广场、老虎滩、棒棰岛等著名景点也仅需20分钟车程。 大连宾馆费尔蒙酒店将充分展现大连的历史文化底蕴，并在大连树立全新的经典酒店标杆。敬请期待这座百年建筑重焕光华。 “经典不朽，再现东北”，欢迎你来到这座“浪漫之都”——大连，成为我们的心艺家！Fairmont Dalian is a century-old building, originally constructed in 1909 and completed in 1914. It is one of the earlier buildings in the modern architectural complex of Zhongshan Square, featuring a neoclassical style that combines elements of the EuropeanRenaissance and Baroque. This century- old hotel has hosted numerous dignitaries and celebrities from around the world, witnessing the city‘s transformation and significant historical moments. It has been recognized as a key national cultural relic protection unit. The hotel offers 59 guest rooms, along with a banquet hall, meeting rooms,3 restaurants, 2bars, and a fitness center. Fairmont Dalian will fully showcase the historical and cultural heritage of Dalian and set a new benchmark for classic hotels in the city. The hotel enjoys convenient transportation. It is only a 30-minute drive from Dalian Airport and Dalian North Railway Station, and a 20-minute drive to famous attractions such as Xinghai Square, Laohutan and Bangchui Island.The Fairmont Hotel Dalian will fully showcase the historical and cultural heritage of Dalian and set a new benchmark for classic hotels in the city. Please look forward to the rebirth of this century-old building.“ STAY ICONIC ，Northeast Moments." Welcome to this "City of Romance" - Dalian, and become our Heartists!
