• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好
• 人性化管理

Stay informed about daily guest profiles and dining activities.
掌握当日客情及餐饮活动；

Participate in all front desk operations; identify and report operational issues.
参与各项前台的工作，发现并上报工作中出现的问题；

Track important arriving/departing guests and returning guests daily.
掌握当天到店及离店的重要宾客、回头宾客；

Prepare registration forms and key cards in advance to ensure efficient check-in procedures.
在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷；

Maintain proactive communication with guests to understand preferences and assist with inquiries.
与住店宾客保持良好沟通以了解宾客之喜恶，协助宾客解决疑难事宜；

Conduct daily courtesy calls to collect feedback, implement follow-up actions, and report to supervisors.
做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映；

Welcome and escort guests at the Front Desk and Lobby, including Executive Floor arrivals/departures.
在前台及大堂与商务楼层接待及迎送住离店的宾客；

Assist Executive Floor guests with check-in and check-out procedures.
协助入住商务楼层之宾客办理登记入住及离店手续。

常州高新索菲特酒店作为本地首家法国奢华品牌酒店，致力于打造具有法式优雅融合本地风情的产品和服务，以中高端商务、会务和休闲市场为目标，逐步成为本地区行业标杆和市场领导者！As the first French luxury hotel brand in the region, Sofitel Changzhou will be committed to creating products and services that combine French elegance and local flavors, targeting at the high-end Business, Conference and Leisure markets, and establishing ourselves as industry benchmark and market leader!