Job responsibility 【岗位职责】
- Be familiar with the daily ordering situation, pay attention to recording guests' special events (such as birthday celebrations), and report to the supervisor in a timely manner.熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。
- Store and retrieve clothing for guests, inquire if there are any valuable items, and remind guests to keep them safe.替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。
- Greet guests and guide them to the reserved or satisfactory seating area.迎接宾客,引导宾客到预订台位或宾客满意的台位。
- When fully booked, responsible for arranging guests who arrive later to make them happy to wait.客满时,负责安排好后到的宾客,使宾客乐于等位。
- Always pay attention to listening to guests' opinions and promptly report to superiors.随时注意听取宾客的意见,及时向上级反映。
- Always pay attention to various issues in reception work, promptly report and assist in handling them to superiors.随时注意在接待工作中的各种问题,及时向上级反映和协助处理。
- Master and use polite language, be responsible for answering phone calls, and ask guests for basic information when ordering food over the phone.掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。
- Introduce the restaurant's various dishes, drinks, and specialty dishes to attract guests to dine at the restaurant.向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。
Job requirements 【岗位要求】
- Communication skills in English and other languages.英文和其它语言的沟通能力。
- Comprehensive knowledge of food and beverage department operations.全面的餐饮部运营知识。
- Good management skills.良好的管理技能。
- Having a keen sense of business acumen.持有商业的敏锐感。
- Proactive and energetic.积极主动和精力充沛。
- Excellent written and spoken English proficiency.优秀的书面和口语的英文能力。
- Neat and clean appearance.整洁干净的仪容仪表。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
台州天台美爵酒店坐落于以国清寺、天台山闻名的天台县,处于天台核心地标-总部经济大楼的最佳位置,景观视野极佳,楼下即为风景旖旎的始丰湖公园,距离国清寺等核心景区15分钟车程以内。酒店所在的天台总部经济大楼是一个地标级综合体项目,有配套的商业广场、写字楼、公寓等,酒店位于项目顶部的30-39层。39层为一个空中酒吧,提供高空下午茶,晚上提供特调鸡尾酒、威士忌、精酿啤酒,及各类特色小食、Tapas等,伴以现场乐队表演;38层为全日餐厅,提供具本地特色的自助早餐,周末海鲜自助晚餐,特色西餐零点等;37层为行政酒廊,为各类VIP客人提供专属服务;3层为酒店的宴会区域,面积约1200平米,有两个多功能厅及两个会议室;可承接各类会议、团队活动、各类用餐、婚宴等;2层为酒店的娱乐活动区域,有专业的健身中心,儿童乐园,棋牌室,观影室,斯诺克桌球等;1层为酒店大堂区域,前台接待、礼宾部及大堂吧均位于此楼层。台州天台美爵酒店作为天台首家高端国际品牌酒店,致力于为宾客提供高品质的客房、餐饮产品及服务,提升本地整体的服务水准。酒店计划于2026年元旦期间试营业,诚邀各位精英人士加入!