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1. To be responsible for deputizing the Front Office Manager, ensuring the maximization of room revenue and profit and maintaining a consistently high standard of guest service within the department.
主要的职责是代表前厅部经理，确保实现酒店收益，并在部门内保持一贯的高水准的对客服务。
2. To carry out all out-bookings as necessary.
必要时刻采取的超额预定，确保实现酒店利益。
3. To supervise daily operation, ensuring standards are adhered to and maintained.
监督管理每日部门的正常运营，并确保品牌标准被有效地坚持和维护。
4. To review, maintain and amend systems/procedures within Front Office Department.
适时修改并维护前厅部的相关制度和规定。
5. To ensure a consistently high standard of presentation is maintained for both the department and team members.
确保部门和员工之间保持一贯的高水准的服务。
6. To ensure training records are kept updated and all planned training is carried out.
确保培训记录得到及时更新，所有的培训计划被有效的实施。
7. To review and approve departmental work schedules of various sections of Front Office.
批准并回复前厅部其他部门的工作进度表。
8. To supervise the up selling scheme.
监督管理前厅部的销售计划。
9. To monitor guest feedback and advise Front Office Manager where necessary.
管理顾客意见回复，并在需要时向前厅部经理提供建议。
10. To ensure Front Office Manger is kept informed of all developments within the department.
确保前厅部经理及时获悉部门发展动向。
11. To ensure the well being of all Front Office team member.
确保前厅部所有员工的福利待遇。
12. To ensure communication meetings are held daily.
确保每日的交班会议按时举行。
13. To ensure departmental orientation is carried out for all new team members of the Front Office team.
确保给前厅部的每一位新入职的员工进行相关的入店培训。
14. To carry out re-training and corrective training as necessary.
必要时刻对员工进行再培训。
15. To Compiles daily reports as designed by the Front Office Manager.
整理和编辑由前厅经理制定的每日工作报告。
16. To work within all pre-set budgetary limits.
在预先制定的预算范围内工作。
17. To comply with all company policies relating to Front Office Department.
遵守前厅部相关政策。
18. To comply with all systems and procedures, as laid down by the Front Office Manager.
遵守相关的规章制度，例如按照前厅部经理制定的计划展开工作。
19. Adhere to the hotel’s security and emergency policies and procedures.
坚持酒店安全制度、紧急情况处理规定和程序。
20. To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. 确保员工充分的理解并遵守员工手册内容。21. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
22. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
语言能力：英语-熟练计算机能力：熟练
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酒店业--国际高端酒店/5星级
100-499人
私营．民营企业
阿勒泰禾木康莱德酒店位于新疆维吾尔自治区阿勒泰地区布尔津县吉克普林西二路西,中一路南，毗邻吉克普林国际滑雪场，周边自然风光优美，滑雪便利，是喀纳斯景区内首家且唯一的奢华酒店。酒店拥有140间客房及套房，1间融合了粤菜与新疆菜的精致中餐厅，1间灵感源自新疆蒙古族传统呼麦艺术、兼具传统韵味与现代舒适感的大堂酒廊，配备了4间舒适的SPA理疗室和按摩浴池，提供本地特色的餐饮体验及疗愈服务。Benefits for Team Member 员工福利1.Duty Meals 工作餐2.Free Team Member Dormitory 免费员工宿舍3.Social Insurance and Housing Fund 社会保险和住房公积金4.Team Member Travel Program 团队成员入住优惠价5.Leave Benefits 假期福利Public Holiday，annual leave，paid Medical leave法定节假日，年假，带薪病假6.Team Member Training System 团队成员培训
