• 五险一金
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理
• 领导好
• 技能培训

Club Millesime Supervisor is responsible and accountable for achieving and maintaining the highest standards of guest service and satisfaction. Responsible for daily operations of the Club Millesime.
负责保持高标准的对客服务，从而赢得客人最大的满意，同时通过有效的日常管理，确保索菲特会所在预算的范围内得以高效运作。
 The Club Millesime Supervisor is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to hotel
负责迎接酒店的VIP客人，并且保证他们感觉舒适，受到欢迎。
Maintain daily an accurate record in the Club Millesime logbook of items and incidents which may be of concern to management and/or which may require further attention.
对于宾客服务簿上的事件以及管理层要求进一步跟踪解决的事情有详细准确的纪录。
 To assist as required/requested with the solving of any guest’ complaints/upsets and make record on logbook accordingly. Ensure all issues relating to guest satisfaction are met and that follow up is completed on a timely basis. Effectively handle and resolve and guests complaints and to seek help if needed.
按照要求，解决客人的投诉、抱怨，并作相应的纪录。确保达到客人的满意，在一定的时间内跟踪解决，高效处理客人的投诉，如有需要，寻求上级的帮助。
 Have a complete knowledge of the hotel facilities and services, including room types, room rates, relative features and facilities, food and beverage outlets and all Front Office Sections.
对酒店的设施及服务，包括房间类型、房价、相关特色及设施，餐饮促销、前厅部的各个部门都有一定的了解。
1Check the daily arrival list. Special arrival list for VIP’s, repeat guests and fits.
检查每日预抵客人名单，特别留意一些重要贵宾和常客的特殊安排。
 Ensure glassware and chinaware for breakfast and “Happy Hour” are well stocked and equipment is well maintained.
确保早餐和“欢乐时光”所需要的玻璃器皿、瓷器和其他设备好好保存。
To be fully aware of the selling strategy for the day.
了解当天的销售状况。
To be fully aware of and actively promote hotel promotion programs if any and up sell them at all times.
了解酒店的促销计划并积极参加，并随时推销他们。
Oversee the daily movement of guest activities and be able to resole any guest complaints and to establish an amicable relationship with guest, clients and customers of the hotel.
了解客人的每日活动，解决客人的投诉，与客人、客户和顾客建立友好的关系。
 To ensure guest retention program extend to loyalty customer on a consistent basis.
确保回头客政策能持续地延伸到每个忠实客人的身上。
Ensure that “shift reports” are printed and “Traces” are followed up accordingly.
保证班次报表能按时打印，并且跟踪报表能相应的跟踪执行。
 Coordinates meal breaks.
组织好员工的用餐时间。
Handles problems and seeks assistance of Club Millesime Manager to when necessary.
帮助员工处理问题，如需要可向索菲特会所经理寻求帮助。
 Maintains all equipment in good working order and trains new employees on equipment utilization.
所有设备必须保持在良好的工作状态下，并教给员工如何正确使用。
Is thoroughly familiar with all Emergency Procedures as specified by hotel.
十分熟悉酒店所有的应急工作程序。
Provide services and information to guests that are the most accurate and up to date possible, and delivered to the guest in the most meaningful way.
通过最恰当的途径，尽可能向客人提供最优质的服务和最新、最准确的信息。
Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel.
为酒店保持良好的声望并帮助酒店增加收入。
Perform other related duties & special projects as assigned by the supervisor.
随时执行上级分配的其他相关任务或特殊项目。

咸阳双姝映古今，一驿风华待君至当千年咸阳的晨钟撞响新时代的脉搏，洲际酒店集团携“华邑”及“假日”双品牌，与咸阳城发集团强强联袂，落子咸阳经开区核心区域——咸阳华邑酒店及咸阳双照湖假日酒店，计划将于2026年第一季度盛大启幕，约738间客房的恢弘体量、1000人国际会议中心的气度，及2.42万平米绿化园林及水景的诗意，铸就咸阳首座国际品牌五星级标准酒店群。从西安主城1小时奔赴，自咸阳机场15分钟抵达，这里既是商旅穿梭的高效枢纽，更是浸润文化的心灵驿站，让每段旅程都成为一场跨越古今的美好邂逅。咸阳华邑酒店：一席雅集，藏尽中华美学承华邑 “中华美学生活化” 之韵，结合“萧史弄玉”的浪漫故事，酒店以咸阳凤凰台为骨， “紫凤赤龙” 传说为魂，将 “一邑一承” 的品牌哲思融入砖瓦草木。“凤翔云海”大堂内，鎏金流光与古雅形制相映，礼宾执礼如仪，笑意温润如古玉，举手投足皆是 “知行合一” 的待客之道。下沉式庭院里，酒吧隐于叠翠间，风过林动时可听琴、月上中天时宜小酌，正是“华邑雅集” 的意境 —— 让精英雅士于序列感的回廊中遇见同道，在园林式的静谧里共话山河。独有的餐饮体验融在地风味与国宴水准，每一道佳肴都是文化的注脚，让相聚不止于觥筹交错，更有 “独乐乐不如众乐乐” 的中式温情。咸阳双照湖假日酒店：一抹微笑，点亮盛世记忆 循假日 “真实情感联结” 之诺，酒店以 “盛世唐潮” 为卷，将 “一带一路” 的驼铃声、“开元通宝” 的古意、“马球驰骋” 的豪情织入空间。大堂里，盛唐纹样与现代线条碰撞出明快节奏，亲子区的欢笑声与共享空间的畅谈声交织成歌，恰如 “有你，就有新回忆” 的品牌初心。员工的微笑如暖阳洒落，用 “点亮你的微笑” 的热忱，为家庭度假添一份贴心，为挚友同游增几分热闹。当夜幕降临，客房内的 “琵琶行” 装饰与窗外湖光相映，仿佛穿越千年，让每个旅人都能在古今交融中，收获被温柔铭记的瞬间。一驿双姝，各美其美。华邑以中华美学致敬圈层，假日以烟火温情拥抱大众，在洲际酒店集团 “协作共赢” 的价值观里，共同书写咸阳旅居新篇。2026 年，待君至此，或于华邑品一盏清茶论道，或在假日携家人共赏湖光 —— 同洲之谊，无际成长，皆在此间。