• 包吃包住
• 技能培训
• 岗位晋升
• 五险

【岗位职责】  
1、全面负责酒店客房部的日常运营管理工作，确保客房服务质量和清洁标准符合酒店要求；  
2、制定并执行客房部的工作计划、服务流程及管理制度，优化部门运作效率；  
3、监督客房清洁、布草管理、物品配备及设施维护，确保客房状态良好；  
4、负责客房部员工的排班、培训、考核及团队建设，提升员工服务意识和专业技能；  
5、处理客户投诉及特殊需求，及时解决问题，提升客户满意度；  
6、控制客房成本，合理管理物资消耗，降低运营成本；  
7、协助行政管家对整个客房部运营管理
1. Fully responsible for the daily operation and management of the hotel's housekeeping department, ensuring that room service quality and cleanliness standards meet hotel requirements;
2. Develop and implement work plans, service procedures, and management systems for the housekeeping department, optimizing departmental operational efficiency;
3. Supervise room cleaning, linen management, supply allocation, and facility maintenance, ensuring rooms are in good condition;
4. Responsible for scheduling, training, assessment, and team building of housekeeping staff, enhancing employees' service awareness and professional skills;
5. Handle customer complaints and special requests, resolve issues promptly, and improve customer satisfaction;
6. Control room-related costs, manage resources consumption reasonably, and reduce operational expenses;
7. Assist the Executive Housekeeper in the overall operation and management of the housekeeping department

【岗位要求】  
1、具备酒店管理或相关领域工作经验，有客房管理经验者优先；  
2、熟悉客房部工作流程及标准，了解酒店行业服务规范；  
3、具备较强的团队管理能力，能够有效调动员工积极性；  
4、良好的沟通协调能力，能妥善处理客户及员工关系；  
5、工作细致认真，责任心强，具备较强的抗压能力；  
6、能适应弹性工作时间，必要时参与轮班或加班。
1. Possess work experience in hotel management or related fields; candidates with experience in room management are preferred;
2. Be familiar with the workflow and standards of the guestroom department, and understand the service norms of the hotel industry;
3. Have strong team management skills and be able to effectively motivate employees;
4. Have good communication and coordination skills, and be able to properly handle relationships with clients and staff;
5. Work meticulously and conscientiously, with a strong sense of responsibility, and possess strong stress resistance;
6. Be able to adapt to flexible working hours, and participate in shifts or overtime when necessary.

诺富特酒店品牌，创立于1967年，是法国雅高酒店集团的创始品牌，也是欧洲率先提供标准化全方位服务的酒店，为旅客提供超过当时国内标准的舒适体验。诺富特深悉品质造就美好时光。所及之处面面俱到，旨在令宾客体验均衡生活，畅享身心愉悦的自在感受。简约明快的现代设计为酒店营造轻松活泼的氛围，更有诸多丰富的优享体验，吸引宾客前来诺富特，从繁忙生活中暂时抽离，与家人、好友或同事相聚。通过精心打造，每个区域都能成为宾客与本地人士享用饮品，品尝美食，投入工作，娱乐休闲或放松身心的理想场所。南京南站诺富特酒店，位于南京市秦淮区大明路288号，紧邻南京南高铁站，地处秦淮、雨花台、江宁三区交汇处，地理位置优越，交通便捷，周边商业、休闲设施完备，轻松抵达夫子庙、总统府等城市核心景点与交通枢纽，设有203间设计时尚、布局精巧的客房及套房，配备高品质床品、智能化设施与全景落地窗，可俯瞰城市繁华景致或自然美景。酒店拥有多个特色餐饮空间，全日制餐厅提供中西式自助美食与零点佳肴，满足不同宾客味蕾需求。此外，还设有多功能会议场地，配备先进视听设备与专业服务团队，是商务、社交会议的理想之选。同时，健身房、洗衣房等休闲设施一应俱全，为宾客带来舒适惬意的旅居体验，展现高端品质与贴心服务，成为商务出行、休闲度假的优质之选。