SPA前台顾问 SPA Consultant
6千-8千
投递简历
发布于 11-13
SPA前台顾问 SPA Consultant
6千-8千
深圳-南山区 | 经验不限 | 学历不限 | 招10人
投递简历
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职位描述 
岗位职责
     
  1. 以热情专业的服务迎接宾客，引导客户完成预约、咨询、项目推荐及结账全流程。
    2.  
  2. 熟练操作运营系统，高效协调宾客与理疗师的时间安排，优化整体接待效率。
    3.  
  3. 细致解答宾客关于SPA项目、产品及价格的疑问，提供个性化专业建议。
    4.  
  4. 准确处理现金、POS机、移动支付等多种结账方式，确保账务清晰无误。
    5.  
  5. 维护SPA中心前厅与休息区的整洁环境，协助管理宾客寄存物品。
    6.  
  6. 记录客户偏好，协助处理客诉事宜，并定期进行客户回访与关系维护。
    7.  
  7. 细致完成每日开店与闭店流程，确保运营顺畅有序。
任职要求
     
  1. 中专或高中及以上学历。
    2.  
  2. 形象气质佳，具备良好的亲和力。
    3.  
  3. 具备优秀的沟通表达能力及灵活的应变能力。
    4.  
  4. 具有良好的团队协作精神。
    5.  
  5. 服务意识强，具备高度责任心。
    6.  
  6. 能熟练使用基础办公软件。
    7.  
  7. 具备基础的销售与服务推介能力。
岗位福利
     
  1. 完善的社会保障（五险一金）。
    2.  
  2. 弹性工作制，助力平衡工作与生活。
    3.  
  3. 享受带薪年假。
    4.  
  4. 公司提供食宿，非住宿员工可享住房补贴。
    5.  
  5. 系统的岗位培训，并提供储备店长晋升通道。
    6.  
  6. 优美的工作环境与积极协作的团队氛围。
优先考虑条件
     
  1. 有SPA或相关行业工作经验者优先。
    2.  
  2. 熟练掌握粤语者优先。

Job Responsibilities
     
  1. Greet guests with warm and professional service, guiding them     through the entire process including appointment booking, consultation,     treatment recommendations, and payment.
    2.  
  2. Skillfully operate the operating system to efficiently     coordinate schedules between guests and therapists, optimizing overall     reception efficiency.
    3.  
  3. Carefully answer guests' questions regarding SPA treatments,     products, and pricing, providing personalized professional advice.
    4.  
  4. Accurately handle various payment methods including cash, POS     machines, and mobile payments, ensuring clear and correct accounting.
    5.  
  5. Maintain the cleanliness and order of the SPA center's front     desk and lounge areas, and assist in managing guests' stored belongings.
    6.  
  6. Record guest preferences, assist in handling customer     complaints, and conduct regular follow-ups to maintain customer     relationships.
    7.  
  7. Meticulously complete daily opening and closing procedures to     ensure smooth operations.
Job Requirements
     
  1. Vocational school or high school diploma or above.
    2.  
  2. Pleasant appearance and demeanor, with strong interpersonal     skills.
    3.  
  3. Excellent communication skills and flexibility in handling     various situations.
    4.  
  4. Strong team spirit and collaborative ability.
    5.  
  5. High sense of service awareness and responsibility.
    6.  
  6. Proficient in using basic office software.
    7.  
  7. Basic sales and service recommendation skills.
Benefits & Compensation
     
  1. Comprehensive social security (Five Social Insurances and One     Housing Fund).
    2.  
  2. Flexible working hours to support work-life balance.
    3.  
  3. Paid annual leave.
    4.  
  4. Company-provided meals and accommodation; housing allowance     available for non-residing employees.
    5.  
  5. Systematic job training and a reserve store manager promotion     path.
    6.  
  6. Pleasant working environment with a positive and collaborative     team atmosphere.
Preferred Qualifications
     
  1. Prior experience in SPA or related industries is preferred.
    2.  
  2. Proficiency in Cantonese is preferred.Job Responsibilities     Greet guests with warm and professional service, guiding them through the     entire process including appointment booking, consultation, treatment     recommendations, and payment.
    3.  
  3. Skillfully operate the operating system to efficiently     coordinate schedules between guests and therapists, optimizing overall     reception efficiency.
    4.  
  4. Carefully answer guests' questions regarding SPA treatments,     products, and pricing, providing personalized professional advice.
    5.  
  5. Accurately handle various payment methods including cash, POS     machines, and mobile payments, ensuring clear and correct accounting.
    6.  
  6. Maintain the cleanliness and order of the SPA center's front     desk and lounge areas, and assist in managing guests' stored belongings.
    7.  
  7. Record guest preferences, assist in handling customer     complaints, and conduct regular follow-ups to maintain customer     relationships.
    8.  
  8. Meticulously complete daily opening and closing procedures to     ensure smooth operations.
Job Requirements
     
  1. Vocational school or high school diploma or above.
    2.  
  2. Pleasant appearance and demeanor, with strong interpersonal     skills.
    3.  
  3. Excellent communication skills and flexibility in handling     various situations.
    4.  
  4. Strong team spirit and collaborative ability.
    5.  
  5. High sense of service awareness and responsibility.
    6.  
  6. Proficient in using basic office software.
    7.  
  7. Basic sales and service recommendation skills.
Benefits & Compensation
     
  1. Comprehensive social security (Five Social Insurances and One     Housing Fund).
    2.  
  2. Flexible working hours to support work-life balance.
    3.  
  3. Paid annual leave.
    4.  
  4. Company-provided meals and accommodation; housing allowance     available for non-residing employees.
    5.  
  5. Systematic job training and a reserve store manager promotion     path.
    6.  
  6. Pleasant working environment with a positive and collaborative     team atmosphere.
Preferred Qualifications
     
  1. Prior experience in SPA or related industries is preferred.
    2.  
  2. Proficiency in Cantonese is preferred.
其他要求
语言能力：中国普通话-精通
计算机能力：熟练
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公司地址
深圳市南山区白石路东8号欢乐海岸曲水湾2栋D区
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