岗位职责
- 热情接待每位宾客,耐心沟通并了解其身体状况与个性化需求。
- 运用专业SPA手法与理疗技术,为顾客提供舒缓解压、改善健康的疗愈体验。
- 注重与宾客建立信任与互动,持续提升顾客满意度与服务体验。
- 与前台顾问保持高效沟通,全面掌握顾客信息,确保服务流程顺畅衔接。
- 负责SPA理疗前后的房间整理、物料准备与环境维护,保障服务品质始终如一。
任职要求
- 具备吃苦耐劳的精神,能以热情、阳光的状态服务每一位客人。
- 服务意识强,拥有良好的沟通表达能力。
- 熟悉人体穴位与经络知识,具备扎实的理疗理论基础。
- 亲和力强,性格温和,形象得体,笑容自然富有感染力。
- 有专业SPA或理疗相关工作经验者优先考虑。
福利待遇
- 完善的职业成长路径,提供专业系统的SPA技术培训。
- 缴纳五险一金,保障员工基本权益。
- 弹性工作制,助力工作与生活的平衡。
- 享受带薪年假,劳逸结合。
- 提供食宿福利,非住宿员工可享受住房补贴。
- 优美舒适的工作环境,融洽积极的团队氛围。
- 清晰的晋升通道,储备店长/培训师计划助你成长。
Job Responsibilities
- Warmly welcome each guest with enthusiasm, patiently communicate and understand their physical condition and personalized needs.
- Apply professional SPA techniques and therapeutic skills to provide guests with a relaxing and healing experience that relieves stress and enhances well-being.
- Focus on building trust and rapport with guests, continuously improving customer satisfaction and service quality.
- Maintain efficient communication with front desk consultants to fully understand guest needs and ensure a seamless service flow.
- Prepare treatment rooms before sessions and perform closing duties afterwards, maintaining a clean and tranquil environment.
Job Requirements
- Strong work ethic, resilience, and the ability to serve every guest with a warm and positive attitude.
- Excellent service awareness and strong communication skills.
- Solid understanding of acupoints and meridian theory, with the ability to perform professional treatments.
- Friendly and gentle personality, with a professional appearance and a natural, infectious smile.
- Prior experience in a professional SPA or wellness therapy role is preferred.
Benefits & Compensation
- Systematic professional SPA training and a clear career development path.
- Social insurance and housing fund (five insurances and one fund).
- Flexible working hours to support work-life balance.
- Paid annual leave.
- Meal and accommodation provided, with housing subsidy available for non-resident staff.
- Pleasant working environment and a supportive, collaborative team atmosphere.
- Clear promotion opportunities, including reserve store manager and trainer development programs.
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Hui-SPA是一家专注于高端美容养生服务的专业机构,成立于2015年,现拥有3家直营门店和一支30余人的专业服务团队。作为美业领域的专业服务商,我们致力于为都市精英人群提供定制化的健康美容解决方案。企业核心业务涵盖三大板块:1. 专业面部护理:引进德国HydraFacial、以色列射频等国际尖端设备2. 身体理疗项目:包含中医推拿、泰式古法按摩、热石疗法等特色服务3. 私人订制疗程:由资深美容顾问1v1设计个性化护理方案技术团队由8位持有CIDESCO/ITEC国际认证的美容师领衔,所有服务人员均需完成300小时岗前实训。我们与瑞士Valmont、法国Decléor等顶级品牌建立长期合作,确保使用产品的安全性和功效性。经营特色:- 采用会员预约制服务模式- 单店日均接待量控制在15-20人次- 客户满意度持续保持在96%以上- 年度服务复购率达75%目前已在本地高端商圈建立稳定的客户群体,服务超过5000名注册会员。2023年新开设的旗舰店引入智能皮肤检测系统和VR放松舱等科技设备,标志着我们向"科技+美容"的创新服务模式转型。企业坚持"专业立身、服务致胜"的经营理念,通过持续的技术升级和服务优化,致力于成为区域美业市场的标杆品牌。