岗位职责 Job Responsibilities
1.全面管理健身房日常运营,监督前台、健身教练服务品质。
Overall manage daily fitness operation, supervise reception and trainers’ service.
2.制定健身区域清洁、设备巡检计划,协调工程部维修保养器械。
Arrange cleaning & equipment inspection schedule, coordinate maintenance with engineering.
3.管理健身耗材、器械物资,定期盘点,控制损耗。
Manage fitness supplies, conduct regular inventory and reduce loss.
4.统筹员工排班、培训、绩效考核,处理健身房客诉与突发情况。
Arrange shift, training & KPI assessment, handle fitness area complaints & emergencies.
5.筹备开业职责:制定健身房运营 SOP,器械验收、物资采购,全员服务培训。
Pre-opening duties: Establish fitness SOP, inspect equipment, purchase supplies and train staff.
岗位要求 Job Requirements
1.至少 3 年奢华酒店健身管理相关经验,持有健身资质证书优先。
Minimum 3 years high-end hotel fitness management experience, fitness certificate preferred.
2.熟悉健身器械运维,具备人员管理与客诉处理能力。
Familiar with fitness equipment maintenance, good at team management & complaint handling.
3.基础英语沟通流利,热爱健身行业。
Basic fluent English, passionate about fitness industry.
4.有奢华酒店筹备开业经验者优先考虑。
Pre-opening experience in luxury hotel is preferred.
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