岗位职责 Job Responsibilities
1.协助餐饮总监管理各餐厅、茶廊、宴会现场服务团队等,把控服务品质。
Assist F&B Director to supervise outlet & banquet service team and control service quality.
2.制定一线服务标准,组织员工技能培训、日常仪容礼仪督导。
Formulate service standards, organize staff training and supervise grooming & etiquette.
3.管控餐具、酒水、布草耗材,定期盘点,降低餐饮损耗。
Manage tableware, wine and linen, conduct regular inventory to reduce waste.
4.现场跟进用餐宾客需求,及时处理客诉,联动厨房优化出品服务配合。
Follow up guest dining experience, resolve complaints and coordinate with kitchen.
5.筹备开业职责:编制各餐厅服务 SOP,统筹开业摆台、试餐、全员实操培训。
Pre-opening duties: Compile outlet SOP, arrange table setting, food tasting and staff training.
岗位要求 Job Requirements
1.至少 8 年奢华酒店餐饮服务管理经验。
Minimum 8 years luxury hotel F&B service management experience.
2.熟悉中西餐、宴会、等全套服务流程,擅长现场人员管控。
Familiar with Chinese & Western restaurant, banquet , good at on-site team control.
3.英语沟通良好,抗压能力强,可配合晚市、节假日值班。
Good English communication, high pressure resistance, available for evening & holiday shift.
4.有奢华酒店筹备开业经验者优先考虑。
Pre-opening experience in luxury hotel is preferred.
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上海岩花园是由锦江国际集团打造的奢华酒店之一。其以"中华传统居住文化体验"为核心理念,通过独特的建筑风格、装饰艺术、家具陈设、庭院景观等载体,全方位展现中华传统生活方式与园林意趣。在上海岩花园,通过修复与重构物质环境的努力,以及"中国传统居住文化体验"的融入,打造一个融合仿古建筑、自然地貌与非凡景观的秘境——水系、岩层与生态环境在此交织,让中华传统待客之道与现代舒适体验完美邂逅。上海岩花园位于虹许路1126号,坐落于虹桥枢纽核心区,毗邻延安高架,距上海市中心仅20分钟车程,度假村拥有95个套房及院落,其中包含苏徽式,宋式,晋式,京式和现代式五种不同风格的建筑。Yan Garden, Shanghai is one of the luxury hotel established by Jin Jiang. It aims at creating a “Traditional Chinese Living Culture & Experience”, which features traditional Chinese life-style, and landscape through its unique architecture, decorations, furniture & fittings, courtyards, and etc. With the efforts to restoring & recollecting of the physical environment and “Traditional Chinese Holistic Living Culture & Experience”, Yan Garden, Shanghai is creating a unique setting that encompass of ancient architecture, natural formation and extraordinary landscape with stream, rock-formation and eco-environment where traditional Chinese Hospitality meets modern comfort.