• 五险一金
• 带薪年假
• 年底双薪
• 包吃包住
• 管理规范
• 岗位晋升

岗位职责/职位描述
Position Summary 职位概述：
和餐厅员工保持良好的沟通，合理安排员工的考勤和培训工作；同时依据不足之处进行修改和调整。Maintain good communication with the restaurant staff, reasonably arrange their attendance and training schedules; At the same time, make modifications and adjustments based on the deficiencies.
工作认真负责、热情迎接客人，适当的处理客人的意见和问题以及投诉，并促进销售以达到预期的收益效果。Work diligently and responsibly, warmly greet guests, appropriately handle guests' opinions, issues and complaints, and promote sales to achieve the expected revenue results.
确保全日餐厅、多功能厅、会议室，每个时段的摆放，能够符合参观或开餐、开会标准，并在任何时候都保持干净整洁的状态。Ensure that the layout of the all-day restaurant, the multi-function hall, and the meeting rooms is appropriate for visiting or dining, as well as for holding meetings; and maintain a clean and tidy environment at all times.
协助宾客服务经理开展餐厅各项工作，确保餐厅的出品和服务符合希尔顿集团品牌的标准要求。Assist the Guest Service Manager in carrying out various tasks in the restaurant and ensure that the food and service quality meet the standards of Hilton Group's brand requirements.
接待客人时能够正确的介绍菜单，适当的为客人提供好的建议，为客人服务茶水和食品。When receiving guests, one should be able to introduce the menu correctly, offer appropriate suggestions to guests, and serve tea and food to them.

工作技能技巧要求：Specific Job Knowledge, Skill and Ability:
工作时能够做到认真负责，有良好的服务意识和沟通能力、具备一定的英文沟通能力。Be conscientious and responsible at work, have a good sense of service and communication skills, and possess certain English communication abilities.
了解食品以及饮料业务，有一定的食品安全管理知识、餐饮现代管理方面的经验和知识技能。Have a good understanding of the food and beverage business, possess certain knowledge of food safety management, and have experience and skills in modern restaurant management.
在餐饮运营方面有1年的相关工作经验、具备良好的运营和行政管理技能。Have 1 year of relevant experience in restaurant operations and possess excellent operational and administrative management skills.
对酒店餐厅的运作有较好的了解，掌握餐饮服务基础运营知识和技能。Have a good understanding of the operation of hotel restaurants, and possess basic knowledge and skills in catering services.

希尔顿花园酒店（Hilton Garden Inn）是 希尔顿集团（Hilton Worldwide）旗下定位 中高端精选服务（Upscale Focused-Service）的国际连锁酒店品牌，成立于1986年，全球已开业1,000+家门店，覆盖60+个国家。品牌以"明智之选，安心入住"（Stay Comfortable. Stay Smart.）为核心理念，为商务及休闲旅客提供 高性价比的标准化品质体验。广州天河凤凰希尔顿花园酒店位于广州市天河区东北部，毗邻科学城、智慧城及奥体中心板块。总建筑约22100㎡，是希尔顿全球酒店集团旗下中高端精选服务酒店，延续希尔顿花园酒店“暖心体验”理念，提供高效服务与高性价比住宿。