• 五险一金
• 法定三薪
• 免费工作餐
• 提供员工宿舍
• 生日福利
• 节假日福利
• 高温补贴
• 月休8天
• 带薪年假
• 技能培训

【Job Responsibilities】
Responsible for the daily operation management of the hotel's guest room areas, ensuring service quality and hygiene standards meet hotel requirements.
Supervise and guide room attendants, assign tasks, and inspect completion to ensure efficient operations.
Conduct regular inspections of guest rooms and public areas, promptly identifying and resolving facility or equipment issues to maintain a clean and safe environment.
Address guest complaints and special requests, providing timely and professional solutions to enhance customer satisfaction.
Assist in developing and implementing training plans for the housekeeping department to improve staff service skills and professionalism.
Manage guest room supplies inventory, control costs, and ensure adequate stock while avoiding waste.
Maintain effective communication with other departments (e.g., Front Office, Engineering) to coordinate and resolve operational issues.
Complete other tasks assigned by superiors to ensure departmental goals are achieved smoothly.
【Job Requirements】
Basic knowledge of hotel management or related fields; experience in housekeeping services or hotel operations is preferred.
Strong communication and coordination skills, capable of effectively managing a team and collaborating with various departments.
Detail-oriented with a strong sense of responsibility, able to complete tasks to a high standard.
Strong adaptability to handle emergencies and guest complaints appropriately.
Physically fit and able to adapt to shift work schedules.
Willingness to learn and participate in hotel industry-related training to continuously enhance professional skills.
No negative professional record, with strong professional ethics.

济南大明湖假日酒店隶属于全球知名的洲际酒店集团，是一家集高品质客房与多元餐饮服务于一体的五星级高级酒店。酒店坐落于历史文化名城济南的核心区域天桥区，地处古城风貌与繁华都市的交汇处。周边环绕着趵突泉、大明湖、五龙潭等多家5A级旅游景区，宾客可轻松领略“泉城”独特的自然与文化魅力。同时，酒店毗邻恒隆广场、万达广场、世茂广场等主流商业综合体，尽享便捷都市生活与商务便利。作为洲际酒店集团旗下的重要成员，济南大明湖假日酒店以卓越的服务标准、完善的设施与优越的地理位置，致力于为商务及休闲旅客提供舒适优雅的居停体验，是探索济南、畅游古城的理想下榻之选。