餐厅运营经理
1万-2万
投递简历
发布于 02-11
餐厅运营经理
1万-2万
杭州-萧山 | 3年以上 | 大专 | 招1人
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餐厅运营经理统筹酒店早餐厅、送餐部、大堂吧三大餐饮区域运营,搭建高效运营体系,把控高端服务品质,传递品牌奢华调性。 

Oversee the operation of three F&B areas: hotel breakfast restaurant, room service department and lobby lounge; establish an efficient operation system, control high-end service quality, and convey the brand's luxury tone. 


【岗位要求】 

1.学历:大专及以上。

 Education: College diploma or above.

 2.专业能力:5 年以上高端餐厅运营经验,至少 3 年奢华五星级酒店或高端意式 / 地中海餐厅任职经历。 

Experience: More than 5 years of high-end restaurant operation experience, at least 3 years of working experience in luxury five-star hotels or high-end Italian/Mediterranean restaurants. 

3.管理能力:具备经营分析、成本管控、团队管理、跨部门协调能力;可独立策划并落地高端餐饮营销。

 Competence: Capable of business analysis, cost control, team management and cross-departmental coordination; able to independently plan and implement high-end catering marketing. 

4.素养能力:形象气质佳,举止得体,职业操守强。 

Quality: Excellent image and temperament, proper manners, strong professional integrity. 


【岗位职责】

1.早餐厅:尽享意式慢食生活,悠享悠长用餐时光,随心畅享就餐频次

 Breakfast Restaurant: Enjoy Italian slow food lifestyle, unlimited dining duration and flexible dining frequency. 

2.大堂吧:兼顾社交与休憩需求,打造高端餐品与舒适氛围兼具的体验场景。

 Lobby Lounge: Meet both social and relaxation needs, creating an experience scene with high-end food and comfortable atmosphere. 

3.与前厅经理共同搭建客人信息共享机制,从源头确保信息流转无阻碍。 

Establish a guest information sharing mechanism with the Front Office Manager to ensure unobstructed information flow from the source.

 4.与总机部门保持良好沟通,定期组织面向总机部门的菜品及饮品专项培训,助力达成客房送餐服务收入目标。

 Maintain good communication with the Switchboard Department, organize regular special training on food and beverages for the switchboard team, and help maximize room service revenue. 

5.深化与住店客人的有效互动,搭建客人喜好档案管理机制;针对预抵 VIP 客人,提前获取相关信息并在内部同步,结合其个性化喜好筹备,配置对应礼遇。 

Strengthen effective interaction with in-house guests, establish a guest preference file management system; obtain and internally share information of pre-arrival VIP guests in advance, prepare precisely according to their personalized preferences and arrange corresponding courtesy.

 6.确保客房欢迎礼品标准落实,协同主厨定期更新礼品产品,同时关注客人个性化需求,针对特殊喜好主动灵活调整,量身定制专属礼品方案。 

Ensure the implementation of room welcome amenities standards, collaborate with the Chef to regularly update amenities, pay attention to guests' personalized needs, proactively adjust for special preferences, and tailor exclusive gift plans. 

7.执行餐饮部绩效考核体系,跟进指标设定及数据复盘工作,激励员工达成预算目标。

 Implement the F&B Department performance appraisal system, follow up on target setting and data review, and motivate employees to achieve budget goals. 


其他要求
国际联号工作经历:优先
语言能力:英语-熟练 中国普通话-熟练
计算机能力:精通
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公司地址
杭州市萧山区盈丰街道观澜路288-32号 台泥公亮大楼
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杭州市萧山区盈丰街道观澜路288-32号 台泥公亮大楼
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