To assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.
协助餐厅经理遵循既定的理念高效的管理餐厅,始终提供周到、专业、高效和灵活的服务。
Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Promotes the desired work culture and the brand ethos.
以服务顾客为中心确保稳定运作,并有效监督员工,围绕酒店的核心价值和品牌精神开展工作。
1. Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓信息以提高客人体验感和品牌感知度
2. Provide Service to guests with the highest level of engagement
提供高水准的服务
3. Ensures that associates also provide excellent service to internal customers in other departments as appropriate
确保员工同样在适当的时候为其他部门的内部客人提供同样优质服务
4. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily
礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决
5. Maintains positive guest and colleague interactions with good working relationships
与客人和同事保持基于良好工作关系的互动接触
JOB QUALIFICATIONS
岗位要求
1. With 1 years above 5 starts hotel working experience at western restaurant
具有5星级以上酒店西餐厅同级工作1年以上相关工作经验
2. Good Leadership and Training skills
良好的领导力和培训技能
3. Good organization skills
良好的组织能力
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酒店秉承美高梅标志性的娱乐基因,在深圳蛇口太子湾打造沉浸式奢华体验新境。坐拥三面环海的地理优势,尽览无垠湾区盛景,酒店不仅与蛇口邮轮母港相连,更将成为衔接香港、澳门与珠三角的重要海上文化门户。于此停留,宾客宛若步入一幅蔚蓝色的流动艺术画卷——以湾为笔,以水为墨,共绘现代海岸生活意境。酒店由GP建筑事务所、LTW室内设计等国际顶尖团队共同呈现,298间全景客房与5处特色餐饮空间均融入“娱乐化场景”理念。从御苑中餐厅对在地历史底蕴与匠心风雅的诠释,到顶层紫堂高空艺术酒吧的前瞻设计,每一处细节皆蕴藏灵动意趣。逾千平方米无柱宴会厅配备专业声光系统,以艺术殿堂般的恢宏气象,赋能高端商务与社交盛宴。酒店与海上世界文化艺术中心、K11艺术商业体共同构筑文化共融生态,宾客在居停间同步感受艺术展览与滨海生活方式的交融之美。美高梅在此延续其百年娱乐精神,通过主题化活动策划、艺术介入体验与场景化服务呈现,致力于打造具有市场标杆意义的独特作品,成就大湾区一张熠熠生辉的文化魅力新名片。深圳太子湾美高梅酒店将于2026年盛大启幕。