• 五险一金
• 12%公积金
• 包吃包住
• 节假日福利
• 带薪年假
• 带薪病假
• 月休8天
• 凯悦免费房
• 技能培训

职级： 4级主管级别
Job Level: Level 4 Supervisor
汇报给: 客房经理
Report to: Housekeeping Manager

职位描述 Job Description
1. 统筹客房日常清洁运营，合理分配客房清扫任务，把控客房清洁质量标准
Oversee daily room cleaning operations, assign cleaning tasks rationally and control room cleaning quality standards

2.巡查客房、公区卫生，检查布草、客耗品摆放，及时整改不达标区域
Inspect guest rooms and public areas, check linen and amenities placement, rectify substandard areas timely

3. 管理布草、清洁物料库存，做好申领与盘点，控制客房运营耗材成本
Manage linen and cleaning supplies inventory, complete requisition and stocktaking to control room operating costs

4. 督导客房员工仪容、操作规范，开展班前会，培训新人清洁流程与服务标准
Supervise housekeeping associate grooming and operating standards, hold pre-shift briefings and train new hires on workflows

5. 对接前厅同步房态，及时处理客房报修、宾客遗留物品及客房相关客诉
Coordinate with front office on room status, handle room maintenance, guest lost items and housekeeping complaints

6. 落实客房卫生、消防安全规范，监督员工做好清洁剂、设备安全使用
Implement room hygiene and fire safety regulations, supervise safe use of cleaning agents and equipment

任职条件 Criteria：
1. 2 年以上高端酒店客房带班经验，精通客房清洁流程与质检标准
Over 2 years housekeeping supervisory experience in international hotels, proficient in cleaning workflows and quality inspection standards

2. 具备成本管控、库存盘点能力，善于跨部门沟通，可快速处理客房突发问题
Capable of cost control and inventory management, good at cross-department communication and handling room emergencies

3. 拥有团队带教管理能力，吃苦耐劳，能适应轮班、节假日及入住高峰
Possess team training and management skills, hard-working, available for shifts and peak occupancy periods

将运动基因写入DNA，首座深度融合时尚与专业运动的上海FILA酒店即将启幕。灵感源自FILA优雅运动传统与凯悦JDV品牌社区理念，坚持从顾客体验出发，引入国际知名健身品牌PURE，以尖端运动设施焕新旅居想象，匠心打造特色泳池空间，专注解决运动生活痛点，重塑价值标杆。超越期待的活力目的地，开启旅居运动新纪元。安踏体育用品集团以运动品牌巨擘之姿，跨界倾力打造上海FILA酒店。践行“永不止步”的品牌精神，坚持长期主义，拒绝以短期回报衡量取舍。充分尊重专业，更躬身入局，严控施工品质与服务细节，以可持续方式兑现品质承诺。未来，集团将不断深化“酒店+”战略，持续布局厦门安踏体育公园等项目，积极探索异业协同融合创新。