• 五险一金
• 12%公积金
• 包吃包住
• 节假日福利
• 带薪年假
• 带薪病假
• 月休8天
• 凯悦免费房
• 技能培训

1911餐厅是酒店的全日制餐厅，早餐半自助形式，午餐晚餐以套餐和零点为主，餐位有90个左右。
1911 RISTORANTE is the hotel’s all-day dining outlet. It offers semi-buffet breakfast, while set menus and à la carte dishes are available for lunch and dinner, with around 90 seats.

职级： 3级
Job Level: Level 3
汇报给: 餐饮服务经理
Report to: F&B Service Manager

职位描述 Job Description
1. 负责餐厅门口迎宾、引导入座，合理规划餐桌翻台，把控前场客流秩序
Greet guests at restaurant entrance, seat customers properly, manage table turnover and control dining flow

2. 实时记录预订、等位信息，准确告知宾客等候时长
Update and record reservations and waiting lists, inform guests of waiting time accurately

3. 耐心解答宾客关于菜品、营业时间、包厢、宴会预订等咨询
Answer guest inquiries about menus, opening hours, private rooms and banquet reservations patiently

4. 维护等位区整洁，主动提供茶水、菜单，安抚等候客人情绪
Keep waiting area tidy, offer water and menus proactively to comfort waiting guests

5. 及时传递宾客特殊需求给服务员与餐厅主管，配合处理简单客诉
Forward guests’ special requests to servers and supervisors, assist with minor guest complaints

6. 每日做好预订台账、等位记录整理，班前班后做好迎宾区域清洁整理
Sort reservation and waiting records daily, clean and tidy reception area before and after shift

任职条件 Criteria：
1. 1 年以上餐饮餐厅领位 / 迎宾工作或实习经验，熟悉餐厅接待、预订全流程
Over 1 year host/hostess experience in F&B, familiar with restaurant reception and reservation procedures

2. 具备基础英语口语，形象大方得体，沟通热情有亲和力
Basic oral English, neat appearance, friendly and outgoing communication skills

3. 反应灵活，擅长客流统筹，能适应午晚市、节假日用餐高峰加班
Quick-witted, good at flow arrangement, available for overtime during lunch, dinner and holiday peaks

将运动基因写入DNA，首座深度融合时尚与专业运动的上海FILA酒店即将启幕。灵感源自FILA优雅运动传统与凯悦JDV品牌社区理念，坚持从顾客体验出发，引入国际知名健身品牌PURE，以尖端运动设施焕新旅居想象，匠心打造特色泳池空间，专注解决运动生活痛点，重塑价值标杆。超越期待的活力目的地，开启旅居运动新纪元。安踏体育用品集团以运动品牌巨擘之姿，跨界倾力打造上海FILA酒店。践行“永不止步”的品牌精神，坚持长期主义，拒绝以短期回报衡量取舍。充分尊重专业，更躬身入局，严控施工品质与服务细节，以可持续方式兑现品质承诺。未来，集团将不断深化“酒店+”战略，持续布局厦门安踏体育公园等项目，积极探索异业协同融合创新。