一、全面责酒店整体经营管理工作,制定经营目标并落地,统筹客房、餐饮、会务等业务运营;二、管控营收、成本与利润,维护客户及渠道资源;
三、建立酒店服务标准体系,跟进线上、线下点评与客诉处理,持续提升宾客体验、口碑及复购率;
四、负责团队搭建、管理层考核与人才培养;
五、落实消防、食品、治安等安全生产管理,对接政府及集团单位,保障酒店合规稳定运营
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集团成立于2012年11月。集团业务涵盖多个领域,包括实业投资、投资管理、酒店管理、物业管理以及商务咨询等。集团旗下拥有酒店连锁经营、新型商业体运营、生态农业、园区招商运营及人才公寓等多个产业。该集团始终坚守“诚信经营,服务至上”的原则,其酒店业务板块下的品牌酒店已荣获“最佳经营奖”及“最佳亲子入住酒店”等殊荣。此外,集团在农业领域也颇有建树,拥有万平方米的生态农业园区。The group was established in November 2012.The group's business covers multiple fields, including industrial investment, investment management, hotel management, property management, and business consulting. The group owns multiple industries such as hotel chain operation, new commercial complex operation, ecological agriculture, park investment and operation, and apartment for talents. The group has always adhered to the principle of "honesty in operation and service first". The brand hotels under its hotel business sector have won awards such as "Best Operating Award" and "Best Family-Friendly Hotel". In addition, the group has also made significant achievements in the agricultural field, with an ecological agricultural park covering an area of tens of thousands of square meters.