【岗位职责】
1.根据凯宾斯基集团标准建立培训网络,包括对其的运营及管理。
2.分析培训需求和培训效果,确保培训包在各部门的全面实施,并确保其反映所有酒店的具体政策和程序。
3.通过协助各部门培训师编写和实施酒店特定的培训包,进一步发展培训资料库,计划、设计及提供培训课程。
4.制定培训市场战略,并在酒店后区明显的位置进行张贴,同时在相应的培训主题中得以体现。
5.与人力资源总监一同发展、贯彻、不断重温(至少一年一次)培训政策和程序,使之符合酒店战略经营目标。
6.充分分析利用在线学习平台上的数据,或向管理层和部门培训师推广在线学习平台,以提高学习效果。
7.指导和培训各经理及部门培训师,以提高部门绩效。不断寻求和支持新的方法和流程,以提高所提供的培训质量;培训和发展团队成员。
8.与行政管理委员会成员及各部门负责人一起,根据集团的品牌标准,为培训部制定年度培训计划和培训预算。
9.与外部供应商、培训供应商、法律和安全相关的第三方保持联系并保持良好的合作。
10.根据运营和酒店的需要,将随时增加额外的职责和任务。
11.为每个已被确认很有潜质的员工准备个性化的培训计划并全程跟踪。【Job Responsibilities】
- Establish a training network in accordance with Kempinski Group standards, including its operation and management.
- Analyze training needs and training effectiveness, ensure the full implementation of training packages across all departments, and ensure that they reflect the specific policies and procedures of the hotel.
- Further develop the training resource library by assisting departmental trainers in creating and implementing hotel-specific training packages, and plan, design, and deliver training courses.
- Develop a training marketing strategy, display it prominently in the hotel’s back-of-house areas, and ensure it is reflected in relevant training topics.
- Work with the Director of Human Resources to develop, implement, and review (at least once a year) training policies and procedures that align with the hotel’s strategic business objectives.
- Fully utilize data from the online learning platform, or promote the platform to management and departmental trainers to enhance learning outcomes.
- Coach and train managers and departmental trainers to improve departmental performance. Continuously seek and support new methods and processes to enhance the quality of training provided; train and develop team members.
- Together with Executive Committee members and department heads, develop the annual training plan and training budget for the training department based on the group’s brand standards.
- Maintain contact and good cooperation with external suppliers, training providers, and third parties related to legal and safety matters.
- Additional duties and tasks will be added as required by operations and the hotel.
- Prepare personalized training plans for each identified high-potential employee and provide follow-up throughout the process.
【岗位要求】
1.酒店管理专业或相关专业本科学历。
2.具备酒店运营部门工作经验为佳。
3.思维敏捷、富有工作激情,具有较强的沟通能力与抗压能力。
4.优秀的演讲技能。
5.设计和开发项目能力、创新技巧。
6.流利的英语书写和口语表达能力。
7.具有激励和感染能力。
8.具有同等品牌酒店工作经验。
9.年龄45周岁及以下。【Job Requirements 】
- Bachelor's degree in Hotel Management or a related field.
- Work experience in hotel operations departments is preferred.
- Quick-thinking, passionate about work, with strong communication skills and the ability to work under pressure.
- Excellent presentation skills.
- Ability to design and develop projects and innovative skills.
- Fluent written and spoken English. (Note: This is a duplicate of item 6.)
- Ability to motivate and inspire others.
- Work experience with comparable branded hotels.
- Age 45 years or younger.
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雄安凯宾斯基大酒店是雄安国贸中心项目的重要组成部分,按照“绿色、智能、创新”理念倾力打造,面积约8.5万平方米,由高端酒店和高级公寓组成,拥有约410间客房和131套服务式公寓,配备了一个占地1000多平方米的宴会厅和多个会议室、全天候餐厅、啤酒屋、大堂酒吧、熟食店和中餐厅,满足商务和休闲旅客的需求。雄安凯宾斯基大酒店的建成将充分发挥承接高质量疏解功能,为雄安国贸中心打造集高品质商务办公、高端集中商业、星级酒店、服务式公寓、轨道交通及航空服务功能于一体的雄安特色TOD(以公共交通为导向的发展模式)项目提供重要支撑。