[岗位职责]
1.全面负责礼宾部（包括行李服务、门童服务等）的日常运营.排班、人力调配，确保各岗位高效运转。
2.建立、执行并持续监督礼宾部所有服务流程与标准操作程序，确保每一位团队成员提供的服务均符合酒店及集团标准。
3.酒店车辆的管理与司机的调度，确保车辆各项无误。
4.制定并实施系统的部门培训计划，包括新员工入职培训、服务技能培训、产品知识培训等。
5.营造积极向上、专业热情、注重细节的团队文化，促进内部沟通与协作，提升团队凝聚力与荣誉感。
6.更新本地信息指南（包括单不限于餐厅、景点、活动日历等），并及时进行分享。
7.根据业务和酒店的需要，随时增加的其他职责和任务。
[Job Responsibilities]
1.Take full charge of the daily operations of the Concierge Department (including Bell Service, Doorman Service, etc.), including scheduling, staffing allocation, and ensuring efficient operations across all positions.
2.Establish, implement, and continuously supervise all service procedures and Standard Operating Procedures (SOPs) within the Concierge Department, ensuring that every team member delivers service in compliance with hotel and group standards.
3.Manage hotel vehicles and coordinate driver assignments to ensure all transportation services are carried out without error.
4.Develop and implement a systematic departmental training plan, including new hire orientation, service skills training, product knowledge training, and more.
5.Foster a positive, professional, and detail-oriented team culture, promote internal communication and collaboration, and enhance team cohesion and pride.
6.Update the local information guide (including but not limited to restaurants, attractions, event calendars, etc.) and share timely updates with the team.
7.Undertake any other duties and responsibilities as may be reasonably required by the business and the hotel.

[岗位要求]
1.两年以上国际五星级酒店同等岗位工作经验。
2.英语口语流利。
3.具有较强的组织协调能力。
4.强烈的责任感及自我激励能力。
5.有耐心，高度责任感并且积极的应对各种问题。
6.C1驾照。
7.年龄40周岁及以下，条件优秀者可适当放宽。
[Job Requirements]
1.At least 2 years of experience in a similar position at an international five-star hotel.
2.Fluent spoken English.
3.Strong organizational and coordination skills.
4.High sense of responsibility and self-motivation.
5.Patient, highly accountable, and able to proactively address various issues.
6.Hold a valid C1 driver's license.
7.Aged 40 or below; candidates with exceptional qualifications may be granted appropriate flexibility.

雄安凯宾斯基大酒店是雄安国贸中心项目的重要组成部分，按照“绿色、智能、创新”理念倾力打造，面积约8.5万平方米，由高端酒店和高级公寓组成，拥有约410间客房和131套服务式公寓，配备了一个占地1000多平方米的宴会厅和多个会议室、全天候餐厅、啤酒屋、大堂酒吧、熟食店和中餐厅，满足商务和休闲旅客的需求。雄安凯宾斯基大酒店的建成将充分发挥承接高质量疏解功能，为雄安国贸中心打造集高品质商务办公、高端集中商业、星级酒店、服务式公寓、轨道交通及航空服务功能于一体的雄安特色TOD（以公共交通为导向的发展模式）项目提供重要支撑。