- Cleans, sanitizes, and maintains tidy Guests cabin / balcony / pantry / 
trolley / machine and corridor of assigned station to adhere to Company 
standards
- Refills all consumables in the mini-bar and provides to supply items such 
as towels, toilet paper and soap to deliver a professional cabin service 
- Provides room service when needed in cooperation with the room 
service colleagues to satisfy Guests requests.
- Collaborate with HK steward to provide excellent luggage service and 
Helps Guests to get in touch with the reception to reduce language 
barriers
- Takes and returns laundry as per Guests request to deliver professional 
cabin service 
- Follows the HK one cabin service only Model, assigned to the following 
evening duties: pantry duty, towels folding, rolling, and delivering, 
Collateral papers, if any, delivering, Laundry delivering, Cabin service 
calls, Public and Pool area cleaning, Crew cabin and crew area cleaning 
- In charge of Evening Turn Down service for Suites and VIP guests’ cabins 
- Reports cabin maintenance problems to provide fast and effective 
solutions 
- Performs other duties / tasks if required by Line Manager 
- Facilitate a work environment that supports a successful safety culture. 
Is responsible for ensuring that his/her team implements and 
maintains an effective supervision and management of workplace. 
- Enforce and promote Safety procedures in the team/Department 
under responsibility