1.     Maintain departmental goals.
   制定和完成部门预期目标。                                                                                                                                                                       
2.     Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests.
   负责制定和实施提高部门运作效率和对客服务质量的策略。
3.     Be able to work according to budget, keep constant eye on staffing level and control costs.
   遵守部门预算，时刻注意常额人员编制和成本控制。
4.     Prepares duty rosters, and implements vacation and public holiday schedules. 
    准备排班表安排员工休假以及国家法定日的日程安排。
5.     Assists in the planning and execution of promotional activities as directed. 
    在指导下协助上司制订计划并付诸行动。
6.     Ensure that SOP’s and LSOP’s are available, current and in effect.
   负责制定、更新和实施标准操作程序和当地标准操作程序。                                                                                                    
7.     Provide up to date performance reviews of all supervisors and associates.
   负责本部门主管和员工工作业绩的评估、考核。
8.     Participates in the preparation of the outlet’s annual departmental budget as directed.
    在指导下参与指定年度部门预算。
9.     Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
    协助监测和控制库存并参与盘点。
10.  Ensure that work area is always clean, neat and organized.
    负责工作区域的清洁、卫生和有序。                                                                                                                                               
11.  Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.
    了解酒店防火规范、事故报告、安全规范及其具体职责。负责员工的防火安全规范培训。
12.  Assists in the selection, training and evaluation of subordinate employee.
    协助挑选，培训和评价下属员工。
13.  Coaches, counsels, disciplines and develops subordinate employees.
    指导，建议，训练和发展下属员工 。      

台州华鸿铂尔曼酒店是由华鸿嘉信控股集团投资、法国雅高集团管理的高端五星级商务酒店，坐落于台州椒江区江岸尚城 “一江两岸” 核心滨江总部集聚区，依托约 205 米城市地标 “台州之眼” 综合体打造。酒店总建筑面积约 5 万平方米，规划各类高端客房近 200 间，配备一线江景客房、无柱式大宴会厅、多功能会议中心、中餐包厢、全日制西餐厅、行政酒廊、室内恒温泳池、健身中心及 SPA 等完善设施，集商务会议、高端宴请、城市度假、政务接待于一体，定位为台州滨江地标级高端商务酒店，将成为区域高端商务与宴会接待的核心标杆。