1.     Directs and controls all subordinate Villa Attendants to ensure that all day to day operational matters are handled on time and guest expectations are met.
知道和控制所有下属的服务员，确保每天的运营事宜得到及时处理和满足客人需求。
2.     Assigns villas for cleaning as per schedules and monitors the cleaning process.
按要求安排清洁和监管清洁程序。
3.     Ensures that vacant rooms are cleaned on time, checks them on completion of cleaning and reports back to housekeeping once complete.
确保空房及时清洁，检查清洁完成情况，完成时及时报告给办公室。
4.     Reports engineering failures and breakdowns and follows up on repair schedules
报告工程缺陷，跟进维修的进度。
5.     Oversees the cleanliness and maintenance of housekeeping pantries ensuring par stocks are properly in order
监督客房部工作间的干净和维护，确保物品摆放有序。
6.     Oversees the condition of plants both within and outside the villas and reports any problems to immediate senior supervisor.
监管别墅内外的植物状况，发现问题立即报告给上级主管。
7.     Oversees the mini bar operation ensuring bars are restocked in a timely and efficient manner.
监管迷你吧的运营，确保酒吧的补充及时有效。
8.     Oversees the issuing, controlling and application of housekeeping cleaning chemicals.
监管客房部清洁用品的发放，控制和使用。
9.     To attend to any ad hoc guests requests ensuring that they are is properly attended to.
关注客人的任何需求，并确保得到合理关注。
10.  To oversee the turndown process ensuring specially requested times are adhered to.
监管开夜床的过程，确保特殊要求得到及时满足。
11.  Act as a link between Management and line staff in order to ensure efective communication.
做好管理层与前线员工之间的联系，以确保有效的沟通。
12.  Coaches, counsels, disciplines and develops Resort Hosts and Telephone Operators.
以科学的方法教授与劝勉下属员工的发展。
13.  Assists in the selection, training and evaluation of Resort Hosts and Telephone Operators.
协助甄选，对员工进行培训和评估。
14.  Continuously seeking for initiatives to improve operational procedures and service standards.
不断寻找方法，改善运作程序和服务标准。
15.  To maintain all records for the purpose of legal and governmental purposes.
保证各种记录符合法律及政府的规定。
16.  Observe the Labor Law.
遵守劳动法有关规定。

台州华鸿铂尔曼酒店是由华鸿嘉信控股集团投资、法国雅高集团管理的高端五星级商务酒店，坐落于台州椒江区江岸尚城 “一江两岸” 核心滨江总部集聚区，依托约 205 米城市地标 “台州之眼” 综合体打造。酒店总建筑面积约 5 万平方米，规划各类高端客房近 200 间，配备一线江景客房、无柱式大宴会厅、多功能会议中心、中餐包厢、全日制西餐厅、行政酒廊、室内恒温泳池、健身中心及 SPA 等完善设施，集商务会议、高端宴请、城市度假、政务接待于一体，定位为台州滨江地标级高端商务酒店，将成为区域高端商务与宴会接待的核心标杆。