• 五险一金
• 12%公积金
• 定期体检

1.	Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
确保从服务中心接到的客人要求能够被迅速处理并满足。
2.	Work closely with the Reception to ensure correct room status at all times.
与接待部密切合作确保任何时间内正确的房态。
3.	Issues, receives, records and controls all Housekeeping  pagers.
发放，收回，登记和控制所有管家部呼机。
4.	Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, pagers.
处理，登记和跟踪借出物品，每月盘点一次出借物品，呼机。
5.	Record status of daily attendance for all Housekeeping associates.
记录所有管家部员工出勤的情况。
6.	Prepare monthly reports as required. Render assistance to respective Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in     preparing their monthly reports and inventories.
按要求准备月报表。为管家部各部分，即布草房，楼层，公共区域，洗衣房准备月度报告和盘点提供帮助。
7.	Review and update the monthly Housekeeping Manning Guide.
更新管家部月度人力报告。
8.	Know how to use computer and support the office work if possible.
熟练掌握电脑，为管家部办公室工作提供帮助。
9.	Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company
和杀虫公司，机器设备修理公司以及园林公司协调工作进度。
10.	Keep good communication with other departments.
同其他部门协调工作。
11.	Assume other duties assigned by Executive Housekeeper.
完成由行政管家分配的其他任务。
12.	Assist with the preparation of staff duty rosters
协助准备员工花名册
13.	Assist with maintaining up-to date staff records
协助稳定员工，控制流失率
14.	Deliver high quality service to guests
提供高品质的对客服务   
15.	Ensure guest needs and reasonable requests are met
确保客人需求与合理的要求被满足
16.	Seek opportunities to continually improve guest service, by reporting guest comments 
通过汇总客人的意见,寻找机会不断发展对客服务
17.	Take appropriate action to resolve guest complaints
采取合适的行动解决客人的抱怨
18.	Promote the hotel and Pullman products and services
促销酒店与铂尔曼的产品与服务
19.	Access and use Housekeeping computer programs
掌握和使用管家部电脑系统
20.	Adhere to the hotel’s security and emergency policies and procedures
坚持酒店安全制度、紧急情况
21.	Adhere to hotel cleaning and maintenance programs
坚持酒店的清洁和养护
22.	Ensure a high level of cleaning is maintained in your work area
保持维护所在工作区域的高度整洁
23.	Ensure all reporting and servicing deadlines are met on a timely basis
保证所有报告和服务都按时完成
24.	Carry out other tasks as directed by your supervisors
完成你上级交待的其它任务

台州华鸿铂尔曼酒店是由华鸿嘉信控股集团投资、法国雅高集团管理的高端五星级商务酒店，坐落于台州椒江区江岸尚城 “一江两岸” 核心滨江总部集聚区，依托约 205 米城市地标 “台州之眼” 综合体打造。酒店总建筑面积约 5 万平方米，规划各类高端客房近 200 间，配备一线江景客房、无柱式大宴会厅、多功能会议中心、中餐包厢、全日制西餐厅、行政酒廊、室内恒温泳池、健身中心及 SPA 等完善设施，集商务会议、高端宴请、城市度假、政务接待于一体，定位为台州滨江地标级高端商务酒店，将成为区域高端商务与宴会接待的核心标杆。