- Responsible for the daily service operations of the lobby lounge area, including greeting guests, taking orders, serving food and beverages, and handling cashiering duties.负责大堂吧区域的日常服务工作,包括接待客人、点单、送餐及收银等。
- Familiar with the beverage and menu offerings, providing professional recommendations on drinks and food to guests.熟悉酒水单及菜单内容,为客人提供专业的饮品及食品推荐。
- Maintain the cleanliness and hygiene of the lobby lounge area, ensuring that cutlery, glassware, and other items are clean and properly arranged.保持大堂吧区域的整洁与卫生,确保餐具、杯具等物品的清洁与摆放规范。
- Respond promptly to guest requests, handle complaints or suggestions appropriately, and ensure service quality.及时响应客人的需求,处理客人的投诉或建议,确保服务质量。
- Assist with inventory management, conduct regular stocktakes of beverages and supplies, and ensure items are sufficient and free from expiration.协助库存管理,定期盘点酒水及物料,确保物品充足且无过期现象。
- Adhere to the hotel's service standards and operating procedures, and uphold the hotel's brand image.遵守酒店的服务标准及操作流程,维护酒店形象。
- Work closely with team members and complete other tasks assigned by supervisors.与团队成员密切配合,完成上级安排的其他工作任务。
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台州华鸿铂尔曼酒店是由华鸿嘉信控股集团投资、法国雅高集团管理的高端五星级商务酒店,坐落于台州椒江区江岸尚城 “一江两岸” 核心滨江总部集聚区,依托约 205 米城市地标 “台州之眼” 综合体打造。酒店总建筑面积约 5 万平方米,规划各类高端客房近 200 间,配备一线江景客房、无柱式大宴会厅、多功能会议中心、中餐包厢、全日制西餐厅、行政酒廊、室内恒温泳池、健身中心及 SPA 等完善设施,集商务会议、高端宴请、城市度假、政务接待于一体,定位为台州滨江地标级高端商务酒店,将成为区域高端商务与宴会接待的核心标杆。