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【岗位职责】
1、负责主持厅面服务工作，服从上级领导的安排。对本部门各项工作有计划的安排、检查、督导、协调、考核下属工作。确保完成酒店各项经营指标。各项工作规范性、程序化、标准化、制度化。
2、主持厅面的工作例会，听取汇报，督促工作建设，提高工作质量、工作效率，及时调整、协调各部门的工作，及时发现解决工作中存在的问题。
3、根据市场情况和季节变化，了解宾客需求及时将信息反馈给厨师长，并配合厨房拟定菜肴回复计划。控制物品标准规格和要求，满足市场供应。
4、负责要求和监督各岗位执行各项规章制度，负责楼面范围的卫生，对餐厅环境及餐厅卫生负有领导责任，负责本部门的消防安全和质量管理工作。
5、注重现场管理，安排大型团体宴会并接待好VIP客人，妥善处理客人的投诉。
6、负责保持设备整洁完好和正确使用，家强餐具价值易耗品的费用控制，制定餐具管理赔偿制度，节约费用成本。
7、建立良好的公共关系，加强沟通，广泛收集宾客及其他部门的意见，总结经验纠正错误，不断改进工作。
8、审阅每天业务报表，掌握当日客情预定，资源准备及厨房准备工作，了解当日的重要客情，以及宾客的有关情况和特殊要求，认真组织安排各项当前准备工作。
9、协助配合本部门员工的专业节能培训及日常的质量管理工作，提高全面综合素质。
10、做好思想政治工作，抓好本楼面精神文明建设，宣传企业文化，关心员工生活，增强企业凝聚力，奖罚分明，激发员工工作的积极性，更好的开展工作。
11、协调本部门与其他部门的关系，做好总监和总经理交办的其他工作。
【岗位要求】
1、五官端正，沟通能力良好，处事灵活，服务意识强；
2、有丰富的大型餐饮管理经验；
3、具备良好的职业道德和餐饮服务精神。
语言能力：中国普通话-熟练计算机能力：熟练年龄要求：25-35岁 
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酒店业--国内高端酒店/5星级
100-499人
私营．民营企业
峨眉南山里国际旅游度假区Emei Nanshanli International Tourism Resort（NAMO）峨眉南山里国际旅游度假区落址世界自然与文化双遗产峨眉山南麓1500米黄金康养海拔带，坐拥95%森林覆盖率的原生生态与千年文旅底蕴，以“天赐六珍 神奇七度”为核心特色，布局禅修度假、山地康养、生态旅居、高山农业、文旅休闲五大产业板块，打造集自然之美、人文之韵、康养之乐于一体的理想生活目的地。Located on the southern slope of Mount Emei, a UNESCO World Natural and Cultural Heritage site, Emei Nanshanli International Tourism Resort sits at the premium wellness altitude of 1,500 meters. With 95% forest coverage and millennial cultural heritage, it features the signature "Six Natural Treasures & Seven Wellness Dimensions", and develops five core sectors: Zen retreat, mountain wellness, eco-residence, alpine agriculture and cultural tourism, building an ideal lifestyle destination integrating nature, culture and well-being. 度假区年均气温17℃，夏日均温23℃，是世界级山地避暑康养胜地。作为度假区核心服务配套，南山里酒店群由四川恒邦天府集团倾力打造，涵盖超高端疗愈度假品牌「峨眉山恒邦叠翠隐世酒店」与舒适型康养度假品牌「峨眉山恒邦松月度假酒店」，形成覆盖多元客群的高品质度假服务体系。With an annual average temperature of 17°C and 23°C in summer, the resort is a world-class mountain summer retreat and wellness sanctuary. Developed by Sichuan Hengbang Tianfu Group, the Nanshanli hotel cluster serves as the core hospitality pillar, consisting of two distinct brands: the ultra-luxury wellness Hengbang DEECUI Reserve Hotel Mount Emei and the accessible comfort Hengbang Songyue Resort Hotel Emei Nanshan, delivering high-quality hospitality for diverse guest segments.峨眉山恒邦叠翠隐世酒店DEECUI-Reserve Emei Nanshan 峨眉山恒邦叠翠隐世酒店是度假区标杆级超高端度假酒店，以“居叠翠之间，隐云雾之内”为品牌主张，栖于峨眉后山1460米黄金海拔，融宋代东方美学与自然隐逸理念于一体，打造山林疗愈栖居地。酒店集结国内顶尖设计团队联合打造，规划约50间非标准化豪华套房（含41间客房与2间别院），面积区间69–208㎡。全房型配备观景阳台与入户私汤泡池，搭载全屋智能旅居系统，配套Simmons品牌床垫、Diptyque洗护备品等高规格旅居配置，推窗即览山林翠色。As the flagship ultra-luxury property of the resort, DEECUI-Reserve Mount Emei upholds the brand ethos of "Dwelling amid layered emeralds, hidden within mist and clouds". Perched at 1,460 meters above sea level, it blends Song Dynasty oriental aesthetics with secluded natural living to create a healing mountain retreat.Crafted by top domestic design teams, the hotel features approximately 50 bespoke luxury suites (including 41 guest rooms and 2 exclusive courtyard villas), ranging from 69 to 208 ㎡. All rooms come with viewing balconies and in-room private hot spring pools, full smart home systems, Simmons mattresses, Diptyque bath amenities and other premium configurations, with panoramic forest views. 酒店配套叠翠阁全日制餐厅、八坂和牛烧肉餐厅与精品酒窖，打造多元高端餐饮体验；设有见山茶舍、弥岛冥想空间，提供禅意文化与身心疗愈项目；全程配备专属管家服务，为宾客带来无微不至的高端度假体验。Dining options include DEECUI Pavilion all-day restaurant, Yasaka Wagyu Yakiniku Restaurant and a fine wine cellar. The hotel also offers cultural and wellness experiences at Jianshan Teahouse and Midao Meditation Space, with dedicated butler service throughout the stay for meticulous luxury hospitality.峨眉山恒邦松月度假酒店Songyue Resort Emei Nanshan 峨眉山恒邦松月度假酒店是度假区核心舒适型度假酒店，品牌名取自李白咏峨眉千古名句，以“松”为骨、以“月”为魂，传递松弛治愈的度假氛围，打造高性价比山林康养旅居空间。As the core comfort resort property, Hengbang Songyue Resort Hotel Emei Nanshan takes its name from a classic poem about Mount Emei by the Tang Dynasty poet Li Bai. With pine as its spirit and moon as its soul, it delivers a relaxing, healing atmosphere and cost-effective mountain wellness accommodation.酒店规划72间标准化舒适客房，面积区间32–38㎡，延续东方简约美学设计，部分房型可眺望山林绿意。全屋配备智能旅居设施与定制软装，兼顾品质感与实用性，适配康养度假、家庭短途旅居等多元需求。The hotel features 72 well-appointed standard guest rooms (32–38 ㎡) designed in minimalist oriental style, with selected rooms offering forest views. All rooms are equipped with smart facilities and custom furnishings, balancing quality and practicality for wellness getaways and family short trips. 酒店配套全日制早餐厅、山林观景茶坊，同时设有公共休憩区、康养休闲角、棋牌室与多功能会议室，满足休闲度假与小型会务等多元场景，为宾客提供吃住休闲一体化的舒适旅居体验。Facilities include an all-day breakfast restaurant, a forest-view teahouse, public lounges, wellness corners, chess & card rooms and multi-functional meeting rooms, covering leisure, social and small business scenarios to deliver an integrated comfortable stay experience. 我们诚邀各界优秀人才加入，共筑南山理想度假目的地，与企业共成长。We sincerely welcome outstanding talents to join us, build the ideal resort destination of Nanshan together, and grow with the enterprise.
