1. 协助行政管家统筹客房、公共区域及洗衣房的运营与标准,保障品牌清洁标准落地;
2. 制定并执行房务清洁流程与质量标准,定期巡查客房及公区,确保设施完好、整洁达标;
3. 管理房务团队排班与人力配置,控制单房耗材与人力成本,降低浪费;
4. 培训、指导房务员工,确保遵守当地法规、安全规范与品牌运营手册;
5. 处理宾客特殊需求、VIP 及常客要求,受理并跟进客诉至完全满意;
6. 维护并订购物料设备,落实绿色节能举措,必要时协助深度清洁与高峰支援;
7. 配合年度部门预算编制与监控,提升客房运营效益。
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海南清水湾洲际度假酒店,是洲际酒店集团于海南东南岸谱写的海岸诗篇。酒店静卧陵水清水湾旅游度假区,私享十二公里"会唱歌的沙滩"与苍翠海防林,以纯白与原木的低语,凝练"隽永·知性·优雅"的东方度假美学。InterContinental Resort Hainan Clear Water Bay — a coastal ode composed by InterContinental Hotels & Resorts along the southeastern shore of Hainan. Resting within the Clear Water Bay Tourism Resort in Lingshui, the resort privately commands twelve kilometres of the legendary "singing sand" and a verdant coastal forest, distilling an Eastern resort aesthetic of timelessness, intellect and elegance through the quiet dialogue of pure white and natural wood.七幢楼宇循"一轴两翼"徐徐展开,253 间海景客房与滨水别墅临海而栖;八座泳池、水疗与健身空间藏纳静谧时光,六处餐饮与宴会厅、多功能会议之所,自在承接盛大婚典、商务雅集与悠长假期。于此,每一次抵达,皆为自然与匠心共同收藏的从容。Seven buildings unfold along a central axis with two wings, where 253 sea-view guestrooms and waterfront villas dwell by the sea. Eight pools, a spa and a fitness sanctuary hold moments of stillness, while six dining venues, a grand ballroom and flexible meeting spaces effortlessly host celebrated weddings, refined gatherings and lingering holidays. Here, every arrival is a serenity quietly kept by nature and craft.