- 按照酒店标准流程完成客房清扫、整理工作,包括床铺整理、卫生间清洁、垃圾清理、物品补给摆放,确保客房卫生达标。Complete guest‑room cleaning and tidying in accordance with hotel standard operating procedures, including bed‑making, bathroom sanitizing, rubbish disposal and amenities replenishment, to ensure rooms meet hygiene standards.
- 检查客房内设施设备,发现损坏、故障及时上报领班,保障客房设施完好可用。Inspect in‑room facilities and equipment. Report any damage or malfunction to supervisor in a timely manner.
- 及时清理客房及公共区域布草,按规定完成布草更换、清点,做好脏布草回收。Replace, sort and collect linen for guest rooms and public areas following hotel regulations.
- 留意住客动态,遇到客人主动礼貌问好;响应客人简单服务需求,遇到特殊情况及时上报。Greet guests politely when encountered. Respond to guests’ simple service requests and report special situations to supervisor promptly.
- 做好工作车物料盘点、补给与整理,保管清洁工具、消耗品,杜绝物料浪费。Stock, organize and inventory supplies on housekeeping trolley; maintain cleaning tools and avoid material waste.
- 严格遵守酒店安全、卫生操作规范,注意防火防盗,保护客人财物与隐私。Comply strictly with hotel safety and hygiene rules. Pay attention to fire prevention and anti‑theft work, and protect guests’ property and privacy.
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济南西站华美达广场酒店为温德姆集团旗下华美达广场品牌,坐落于济南西站高铁枢纽,是国际五星级标准商旅酒店。酒店提供高品质客房住宿、中西式餐饮、大型会议、宴会婚宴接待等服务。坐拥完善的会议场地与餐饮配套,依托优越的高铁交通区位,面向政企会议、商务差旅、团建婚宴等客群,融汇齐鲁人文特色,致力于为宾客打造舒适高效的商旅栖居体验。酒店坐拥完善硬件配套,拥有高品质客房、健身中心、特色餐饮区域;3 层万合厅可承接千人规模会议与宴请,配备专业音响及 60㎡LED 大屏;4 层、11 层设有 8 个大中小型多功能厅,齐全的多媒体设备,可承接 20‑300 人各类会议、商务宴请及婚宴活动。