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岗位职责
- 依照万豪集团品牌标准全面负责客房部运营管理；深度参与酒店筹备：客房 SOP 搭建、物资布草选型盘点、库房规划、人员招聘培训、开荒督导、开业演练、集团开业验收对接。
- 统筹客房清扫、公区保洁、布草管理、洗衣房对接工作，管控客房卫生质量，落实客房检查标准，保障宾客入住体验。
- 负责客房团队全盘管理：人员面试招聘、排班、绩效考核、在岗培训、团队建设。
- 管控布草、客耗品成本，做好物资库存管理，控制部门运营损耗。
- 对接前厅、工程、采购等部门，处理客房相关宾客投诉与特殊需求；定期输出部门运营报表，向上级汇报。
- 落实集团各项安全、卫生制度，完成集团标准自查及开业验收资料准备。
任职要求
- 大专及以上学历，酒店管理相关专业；完整酒店开业筹备经验优先，万豪 / 外资连锁酒店客房管理经验优先。
- 3‑5 年高端酒店客房工作经验，2 年及以上客房经理管理经验，熟悉客房全流程运营管理。
- 熟悉布草、客房物资管理，懂客房开荒、开业筹备全流程；具备成本管控意识。
- 管理协调能力强，能承受筹备期高强度工作，可接受应急加班。
- 认同万豪集团管理制度，善于团队搭建与人员培养。
国际联号工作经历：优先年龄要求：35-50岁 
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
大理洱海万怡酒店与大理洱海万豪万枫酒店坐落于洱海之畔，地处大理下关中心区，依托苍山洱海得天独厚的自然景观，将国际品牌的现代旅居体验与大理独特的度假氛围相融合。两家酒店地理位置优越，便捷连接大理火车站及大理凤仪机场，步行数分钟即可抵达洱海沿岸，周边商业、餐饮及生活配套完善，为宾客及酒店员工提供便利舒适的旅居与工作环境。Courtyard by Marriott Dali and Fairfield by Marriott Dali Erhai are located in the heart of Dali’s Xiaguan district, just moments from the shores of Erhai Lake. Surrounded by the natural beauty of Cangshan Mountain and Erhai Lake, the two hotels combine the contemporary experience of internationally recognized brands with Dali’s distinctive resort lifestyle. Ideally located with convenientaccess to Dali Railway Station and Dali Fengyi Airport, the hotels are also within a few minutes’ walk of the Erhai waterfront. A wide range of shopping, dining and lifestyle amenities nearby provides both guests and associates with a convenient and comfortable environment.大理洱海万怡酒店以现代、舒适且富有活力的空间体验为特色，拥有开阔的苍山洱海景观，并配备屋顶海景无边泳池、海景宴会厅、多功能会议空间、健身中心、咖啡厅及酒吧等多元设施，为商务、会议及休闲度假宾客打造兼具品质与格调的旅居体验。Courtyard by Marriott Dali offers a modern, comfortable and vibrant experience complemented by expansive views of Cangshan Mountain and Erhai Lake. The hotel features a rooftop infinity pool overlooking the lake, a scenic banquet hall, versatile meeting spaces, a fitness center, café and bar, creating a stylish and inspiring setting for business travelers, meetings and events, as well as leisure guests.大理洱海万豪万枫酒店延续 Fairfield by Marriott 简约、自在、可靠的品牌理念，坐拥优越的洱海景观，步行数分钟即可抵达洱海沿岸。酒店同时配备休闲空间及完善的餐饮、健身设施，为宾客带来轻松舒适的入住体验。Fairfield by Marriott Dali Erhai embodies the brand’s spirit of simplicity, comfort and reliability,complemented by beautiful views of Erhai Lake and convenient access to the waterfront within a few minutes’ walk. The hotel also features inviting social spaces, dining and fitness facilities, providing guests with an effortless and comfortable stay.两家酒店共同构成万豪国际旗下双品牌酒店项目，以各具特色的品牌定位与共享的人才发展平台，为团队成员提供更加多元的职业成长与发展机会。Together, Courtyard by Marriott Dali Erhai and Fairfield by Marriott Dali Erhai form a dual-brand hotel project under Marriott International. With two distinctive brand experiences and a shared platform for talent development, the hotels offer associates diverse opportunities for professional growth and career development.
