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【岗位职责】
1.负责休闲活动部日常运营管理，统筹健身房、棋牌室等区域服务、卫生及设备管控；
2.排班、督导康乐员工，做好岗前培训、现场服务巡检，落实服务标准；
3.巡查设施设备状态，及时报修，管控耗材领用，控制部门成本；
4.处理宾客咨询、投诉，保障宾客体验，落实安全、救生及防疫规范；
5.执行酒店制度，做好区域台账记录、交接班及应急事件处置；
6.监督岗位卫生、仪容仪表，组织班组例会，跟进服务质量整改。
【岗位要求】1.有酒店相关岗位工作经验，熟悉棋牌室、健身房运营及规范；
2.熟悉对客服务流程，具备投诉处理、员工带教能力；
3.品行端正，责任心强，有耐心，能适应轮班、节假日上班；
4.有良好沟通协调能力，服从酒店管理，有服务意识。
计算机能力：熟练年龄要求：25-35岁 
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酒店业--国内高端酒店/5星级
100-499人
国有企业
武汉江夏万达锦华酒店 | Wanda Jin Wuhan Jiangxia标准五星级 · 筹备中 | Standard Five-Star · Pre-opening武汉江夏万达锦华酒店是万达酒店及度假村旗下高端优选品牌“万达锦华”在江夏区的重要布局，位于区域重点项目“江夏之星”，规划客房238间，设餐饮、宴会、健身房等设施，可满足高端住宿、商务宴请、婚宴及会议活动需求。酒店由武汉市江夏区城投集团投资兴建，委托万达酒店及度假村全权管理，按标准五星级酒店打造。现正火热筹备，诚邀各界英才加入，共创江夏高端酒店新标杆。Wanda Jin Wuhan Jiangxia is a strategic presence of Wanda Jin, an upper-upscale preferred brand under Wanda Hotels & Resorts. Located in “Jiangxia Star”, it plans 238 guest rooms with dining, banquet and fitness facilities, serving high-end accommodation, business banquets, weddings and MICE. Invested and constructed by Wuhan Jiangxia District Urban Construction Investment Group and fully managed by Wanda Hotels & Resorts, it is positioned as a standard five-star hotel. Now in pre-opening, we sincerely invite talents to join us.关于万达酒店及度假村 | About Wanda Hotels & Resorts万达酒店及度假村是万达集团旗下专业酒店管理公司，业务涵盖设计、建设与运营，主要品牌包含瑞华、文华、嘉华、锦华、颐华、美华、悦华，致力于提供高品质商旅与度假体验。Wanda Hotels & Resorts, a professional hotel management company under Wanda Group, integrates design, construction and operation. Its major brands include Wanda Reign, Wanda Vista, Wanda Realm, Wanda Jin, Wanda Yi, Wanda Moments and Wanda Yue, dedicated to premium business and leisure experiences.关于武汉市江夏区城投集团 | About Wuhan Jiangxia District Urban Construction Investment Group武汉市江夏区城投集团是江夏区重要国有投资运营平台，承担城市建设、投资开发与资产运营，推动区域功能升级与产业发展。Wuhan Jiangxia District Urban Construction Investment Group is a key state-owned investment and operation platform in Jiangxia District, undertaking urban construction, investment development and asset operation to promote regional upgrading and industrial growth.诚邀加入 | Join Us共创江夏高端酒店新标杆。Together, let’s set a new benchmark for high-end hospitality in Jiangxia.
